Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 9046 Views
  • 67 replies
  • 3 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 20840 Views
  • 43 replies
  • 5 kudos

Erase multiple recordings

Has there been any progress made in a offering a way to delete a whole series of recordings? Or mass deletion rather than one episode at a time. Someone asked about this many months ago and the reply was that you were working on it. Can you provide a...

Ann3 by Just Moved In
  • 603 Views
  • 2 replies
  • 0 kudos

Resolved! The Daily Show - where is it?

.: I'm trying to locate the channel that includes The Daily Show, but a search on TELUS TV returns zero results. Is The Daily Show no longer available in Canada?

Podbay by Friendly Neighbour
  • 1835 Views
  • 2 replies
  • 0 kudos

Resolved! The new solution to a problem that cannot be solved

The bell indicated a new post is made in a thread I am following, series recordings. The reply box is greyed out and has this within it. "Sorry, either you cannot reply to this topic or you have not verified your email address by clicking on the veri...

Rocky3 by Rockstar
  • 697 Views
  • 2 replies
  • 0 kudos

Here we go again….

Now Paramount channel is being removed… what are we getting as a replacement? The last few channels that have been removed have not resulted in a suitable replacement, or a reduction of my monthly bill, so what’s going on?Signed,An unhappy customer (...

Optik Evolution Regular HD Channels look terrible

Hey guys do we have an update to this?? The 4K channels look great but the regular hd channels are literally blurry. Like Sportsnet4K vs SportsnetHD is crazy. The bitrate is worse than Sportsnet app.The box also doesn't change between HDR vs SDR cons...

Bachelor in Paradise

Episode 9 aired 2 days ago, and it still not in On Demand. Can you please add it.

Poejin by Just Moved In
  • 1333 Views
  • 10 replies
  • 0 kudos

Do you not want my business?

I am currently a Shaw/Rogers customer. I have TV/Intenet/Home Phone service. My hardware is reaching end of life and I need to upgrade.I called you today because I noticed you still had Black Friday deals for new customers.I spoke to an agent a few m...

hgillis by Just Moved In
  • 531 Views
  • 1 replies
  • 1 kudos