Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Latest topics

Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by Community Manager
  • 0 replies
  • 1 kudos

Optic availability

Does Telus plan to make Optic tv available on Gabriola Island BC any time soon?

Gabe by Just Moved In
  • 0 replies
  • 0 kudos

Resolved! Series Recordings not Recording All

Hello;I've been trying to record the Star Trek series on KVOS(ch#141). For some strange reason, my pvr will not record the entire series but will leave out an episode.I've tried various recording settings and changing the Series Priority but to no av...

Treky by Organizer
  • 6 replies
  • 0 kudos

Speed Channel

Speed is no longer available as part of my package of channels. Will Telus be providing an alternative channel, or will subscribers be receiving an all new, lower price?

EarleD by Just Moved In
  • 1 replies
  • 0 kudos

PVR Fast Forward Problems

On my CIS430 PVR, when fast forwarding or quick jump forwarding, the PVR will all of a sudden jump right to the end of the recording. This is very annoying to say the least! Up until the last couple of days, it was more prvalent on certain channels (...

7SU by Just Moved In
  • 1 replies
  • 1 kudos

free tV

i have heard telus gives a free tv is you get cable internet and telephone.... IS THERE A CONTRACT INVOLVED.... PLEASE TELL ME THE DETAILS I HAVE ALREADY TAKED WITH SHAW AND WANT TO COMPARE BEFORE I CHOOSE

Optik TV Installation

I live in a new apartment building and renters cannot make any changes to the buildings infrastructure. The in-house television system is very poor and I would like more options for TV. I was wondering what the rquirements are to get Optik installed ...

millelu by Just Moved In
  • 2 replies
  • 0 kudos


Why do you show the first episode and then leave viewers hanging? Time to give us the rest of the series!!

lynzie by Just Moved In
  • 4 replies
  • 1 kudos