Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
My Marantz receivers plays no audio if I use my TELUS 4K pvr to play “On Demand” content (but all live content works fine). The Marantz AVR shows “Dolby digital” bitstream but zero audio.If I set the TELUS box to output “stereo” on demand content pla...
I have CRAVE+HBO combo and I cannot stream any Crave On demand content. There is also no option to purchase Crave. I can only stream HBO on demand. How can I fix this?
Anyone else having issues with the TV guide that Telus don't seem to be able to rectify?? I have along list of issues driving me crazy!!
All of the Seattle TV stations are now broadcasting in ATSC 3.0 NextGen which allows for 4k transmission. Is Telus implementing changes to accommodate this? Seattle is one of the very first markets to run with this. Boston is on the "to implement" li...
How many 5602 wireless TV boxes can I have on my system? I have 1 5662 PVR and 1 5602 box now. How much is a 5602 box to purchase?
When does BBC 1st begin broadcasting? Says March 16 on the channel, but there’s nothing on there now.
Has anyone had problems with lip sync? I notice it especially bad when watching Global National, it is so bad that it seems Dawna is speaking French with poor English dubbing. I don’t notice the problem with programs before or after so it is probably...
I am looking for a way to connect my Optik 4k (non-pvr) box to a new wifi network. All instructions online show how to do this from the initial factory default setup process leveraging WPS conection but I cannot find out how to get back to the factor...
I am having a problem with lip sync especially on Global 104 the National. The problem doesn’t seem to exist with the previous news program or the one after but is so bad during some broadcasts that I think maybe Dawna is speaking French with poor En...
Hello, I have a child with special needs who likes to surf YouTube - although I have turned it on to restricted, she is sometimes able to still find inappropriate content as a 10 year old. I would like to DISABLE this app entirely or at least be able...
