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Recent ActivityMost RecentNewest TopicsSolutionsTelus taking me to collections after an account closure from 5 years ago I recently started getting emails from a collections agency for an account that was closed back in 2020 which was 5 years ago. I have spoken a few times with customer support, the collections team,...Sorry, you have been blocked You are unable to access telus.com Keep getting this message when trying to login to mytelus account to view my bills. Says I have been blocked and there is a Cloudfare Ray ID given at the bottom of the page. Have tried multiple brows...Software Update Schedule All dates are approximate and subject to change. Please note posted dates reflect when the update is targeted for release but can take a few weeks to roll out to all devices. Devi...Coverage of my plan I have the 5G+ Complete Canada-US-Mexico-Caribbean plan but I cannot find anywhere on the Telus website as to the actual countries this plan covers with no added charges. I am leaving on a cruise in...Customer Service Vancouver Complaint Formal Complaint Letter (Service Not Delivered) Account Number: (removed account number) Address: Gastown Area, Vancouver, BC Date: Dec,13/2025 To Whom It May Concern, I am writing to formal...recording message - select ok button to browse We recently got the new fiber line hooked up in our area. No equipment was changed except for the modem. Ever since then we get this message "select ok button to browse recordings". This only happens...Recordings stop too soon Recordings on “Home Network” stop 5 minutes before the ending which makes the recording feature useless. I’m using the new android stb with no options to modify recordings. Telus TV Guide Not Working on My Laptop The Telus TV guide is not working properly on my laptop. Any date starting January 1, 2026 says "Invalid date" and will not load the guide properly. The guide is working fine on my TV's and my tablet...Service Agreement Has anyone else experienced problems like this with their service agreements. My service agreement does not match the service with my Optik TV or Internet. I have spend an enormous amount of time tal...Most recent episode of before the 90 days uploaded incorrectly Season 8 episode 3 of 90 day fiance before the 90 days was uploaded incorrectly as pillow talk.
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