Telus Home Security Camera and random charges

I want to begin by saying I got a new phone from Koodo in fall of 2025. A promotion offered at Koodo at the time was to agree to get a Telus Home Security Camera, which would save me about $40 a month on my phone bill. This would include a monthly subscription for the camera. Fast forward, I receive the camera and white box you plug in.. I forgot to update my payment information for one the payments a few months later… I update my payment information online and then notice my card was charged $45.14 (according to a staff member this amount went towards paying off the camera) and I was also charged $11.50 (subscription fee), and I noticed I was charged $2.08 randomly and $5.75 randomly at one point too. I told the staff member over the phone that I wanted a breakdown of these charges and she said it was to pay for the camera, though initially I was told that the camera promotion would only cause me to have 1 payment a month (roughly around $11.50 for the subscription). I am now getting emails from Telus threatening to take me to collections for not paying an additional $75 for the camera, even though my camera subscription is active again. If I knew I would have to go through all this trouble I would have never agreed to getting the camera. I also mentioned to the staff member over the phone that I am willing to send the equipment back to them, so I stop getting charged these random amounts and so I stop getting emails from Telus regarding collection agencies coming after me. This is ridiculous and not what I signed up for. I am a student and simply cannot afford to throw away large amounts of money on a small little camera. I only agreed to the subscription of around $11.50 a month. Telus staff members just keep saying these random amounts are to pay for the camera, yet I was under the impression that this subscription was going to be active for a while for the purpose of paying off the camera in small amounts of about $11.50 a month. I am very much dissatisfied and need a way out of this.