Business Services

Got a promotion from a Telus agent overseas to move a clients business lines from one of the other big 3. Verified the agent internally with Telus 2/3 times and email as valid myself (domain). Still skeptical as the quote is completely decoupled from Telus internal system. I only got a quote through email and I haven't seen an official quote through any Telus portal which seems somewhat normal as I do not have a log in for the Telus portal, but how hard could that be to setup. Called Telus about 6 times, and they seem to be as disorganized as Bell (surprise surprise), in the end couldn't help me locate this quote and verify this quote, nor verify the agent the 3rd time. Any recommendations on how to further verify authenticity of this quote? Client read promotion scams happening from over seas, but when I read upon it,  twas existing customers not new clients fishing scam (personal info and financial info). Only info I was requested was drivers license number and expiry, which I only provided after verifying employee id 2/3 times, I'm annoyed it wasn't verified the 3rd time. The peculiarity is that I couldn't go to a Telus store to verify clients info which I requested, or the contract, because it seems its a fishing expedition and everyone wants that sales commission so it seems no one will help if they not making their ends. Not one goddamn manager got on the phone after 3 requests to just resolve this concerns. How can I verify the contracts as valid, because I read there were other scams for promotional rates that happen only the first month and then jumped in price months later and clients time being consumed either rectifying or canceling. This is basically what I wanted to avoid dealing with Bell, but I figured the better rate is worth it, how ever if it takes 20 hours of my time, I'm not inclined to follow through as there goes the savings.