Super confused here. How can I automatically pay a 17.25$ 30-day plan if
I am only given fixed price options (10, 25, 50 and 100$) ?!?10$ won't
be enough and other options will be too much, stacking up until credits
expire and TELUS keeps my money.On...
I just got a new phone. How do I transfer the phone number on my old
phone to my new phone? Both devices are Telus and both accounts are
Telus.I tries doing it in MyTelus Account, but it kept telling me the
number was already in use by another accoun...
My daughter is going to be a student in Canada for 6 months and I'm
accompanying her for one months. We each need prepaid plans and a SIM
card and we only have a VISA credit card issued by a German bank. What
can we do to pay for the service? Thank y...
My mobile device fell ~16 feet to the ground and isn't working (no
surprise!). Is there a reduced cost to purchase a replacement device
since I have an ongoing service plan with Telus?
I upgraded my phone and plan and get a first bill.The total was $171
including tax.One time connection fee was $45, I don't know why I need
to pay this, I am already Telus customer for few years.Only tax amount
was $78. Where is this amount from? Why...
Why is it when I click on a simply share plan, with SHAREABLE DATA, can
I not add a 2nd device without adding said device PLUS another plan?
Isn't the whole point of a FAMILY PLAN to be able to share the data and
have multiple devices? Is everything ...
I am trying to get services again through Telus, and unfortunately I
found out I had a past due bill with them that went to collections (I
had no clue - I thought my modem was sent back but apparently not).I
cannot get services again until the flag i...
I used to be able to see records of all text messages on my accounts on
the my Telus app. Now I just see how many on the days used. No other
information is available, this a new thing or a glitch?
I have an EPP account. Yesterday I tried to order a certified used
phone. I was unable to do this from the MyTelus APP or from the Telus
website. I can only access services and products online through my
corporate email, which I can only access in my...
