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Forum discussion about TELUS Mobility accounts.
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Resolved! Purchase New Phone for Xmas

Hi I have a family account with you and I want to buy my husband a new cell phone for xmas without him knowing can i just purchase new phone from your website and he can wait to activate it after he receives it and it wont interrupt his current phone...

Resolved! Pre authorized payment

If I were to setup preauthorized payment. Is the payment processed on the due date or when the bill isissued?

Pouj by • Neighbour
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  • 1 replies
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Resolved! Data usage section on app

Hi! For the past week every time I try to access the data usage section on the app it says “unavailable, please try again later”. I’ve tried logging out and back in, as well as uninstalling/reinstalling the app - but it still says unavailable. Any id...

Resolved! Cancel Telus from Overseas

How can I cancel my Telus account from overseas online without long distance calling ? Before I left Canada Telus said I could do this through Twitter or email...I’ve sent requests but no reply. I cannot call overseas with my overseas SIM card.

MLSPT by • Neighbour
  • 2762 Views
  • 1 replies
  • 0 kudos

Resolved! stopping or blocking international spam calls

New user. How do you stop or block international spam calls that happen all times of the night and on my cell? Each call rings once and sometimes leave a blank message. My 'recents' are full the next day and I have to wade through multiple voice mess...

Resolved! Payment refund

Can I get money refunded for a payment I made even if it's what I owe but sent when I didn't mean to?

Tracylb by • Neighbour
  • 2542 Views
  • 2 replies
  • 0 kudos
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