My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Resolved! scam?

Today I received a phone call from number +1 647 249 7455 with a really nice upgrade for my current plan. I wasn't sure whether to proceed with this offer or not, because I suspected it was a scam call, therefore I asked if I could call back so I wou...

Kim2 by Neighbour
  • 16940 Views
  • 5 replies
  • 1 kudos

Resolved! Creating a "manager" for my Telus account

If I am away from home when one of my Telus services (internet, land line etc.) goes down my wife cannot authorize repair services because she is not the account owner. The website speaks of an account "manager" as someone authorized to manage the ac...

Resolved! transfer account

My landlord pays for my Telus internet/TVCan I get my landlord to have Telus transfer the account that's in his name to become my account with my permission into my name, so I'm responsible and pay for it?

mirek by Neighbour
  • 4332 Views
  • 2 replies
  • 0 kudos

Resolved! My phonen

How can I find my phone it's a I phone Sr

Kingzley by Neighbour
  • 1604 Views
  • 1 replies
  • 0 kudos

Resolved! Data top up

I'm curious what the difference it between the 2GB top-up for $35 and the 2GB top-up CE for $40 besides the $5 of course. Can't seem to find what the EF is the CE

M1L3R by Neighbour
  • 7445 Views
  • 3 replies
  • 1 kudos

Resolved! EPP

I am looking at options for renewing my EPP plan. I’m curious as to why the device cost with EPP is the same as without EPP, and over Christmas it was actually $5 more with the EPP “discount”. Also on the consumer site the $45 connection fee is waive...

Dogmom by Neighbour
  • 2642 Views
  • 1 replies
  • 0 kudos

Resolved! Reactivating my Mobility Plan

So last night I received notice that my Mobility plan had been canceled. I did not request this and have been trying to get it fixed, but since the plan has been deactivated, I cannot call customer service or get a callback from the Virtual Assistant...

Rfidler by Neighbour
  • 1800 Views
  • 1 replies
  • 0 kudos