My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Resolved! Add-On descriptions for SMS CAN 300 and Unlimited Messaging

My BYOD / Employee Plan through Telus has unlimited text messaging but I pay for each picture I send out. I noticed that I could add SMS CAN 300 and unlimited messaging for $6 and $15 a month respectively.They don't really provide a description for t...

PG1 by Organizer
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Resolved! Where do I get a new SIM card?

I've been with Telus for years. I just purchased an iPhone XR from Apple that requires a Nano SIM. (Different from the larger SIM I have in my old flip phone.)I'm sure that SIM swap can be done online but where do I get the new (smaller) SIM card? Do...

GregoryL by Friendly Neighbour
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Resolved! Refund request form

Please forward to me refund request form . I have a credit balance of $41.06.Thank you

Christena by Just Moved In
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Resolved! Refund request Form

Good Morning, Looking for the Refund Request form. I am requesting a refund for overpayment of $41.06.

Christena by Just Moved In
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Resolved! Long distance

Hello. Recently I was in my home area and called a friend living in airdrie just outside Calgary. We talked for a few hours and I was charged 124$ at .50 per min. The bill says kindersley Saskatchewan but she lives in airdrie but the area code is 306...