Does anyone know how to make the app recognize the number of the device the app is installed on and display your personal data usage as the primary user when there are multiple subscribers on one account? We have three phone numbers on our account an...
Got this email.. Sure looks like a scam to me. I never click on this garbage..
If I connect a tablet that has texting capability to my peace of mind connect plan is texting from the tablet included or extra?
I was just wondering how I would be able to switch from a prepaid plan to a monthly plan but keep the same phone number? There is a link in the prepaid management page that says "Switching to a monthly plan" but directs to the monthly plan store page...
There was a major error on my daughter's cell phone bill (the plan was not applied, and each individual transaction was charged) and I need to speak to someone to correct this. All the stores in Ottawa are closed. I have tried calling every hour for ...
Every hour since 4:01pm on March 13 to the present I have been charged data. It always occurs every hour. 5:01pm, 6:01pm etc. I have not activated data on my phone for months. Background data has been turned off on apps. Would really like this refund...
This happened because I never called them back after phone number transfer failed despite telling the Telus CSR at the Internet kiosk that 778-two two eight - three13 four number mightn't work. WHEN IT WAS MY FIRST PHONE THIS HAPPENED AND YOU GUYS AU...
Not sure if this message is legit or a scam? Got a text message from a 705-242-8301 number telling me to click a link from telusmobilecarrier.com and it brings me to an interac etransfer page saying I have a $75.50 “mobile refund” and to enter my ban...
Im on a corporate account. Back in October I did an early upgrade over the phone and was sent the new service agreement. I gave authorization over the phone once I had looked over the agreement and the order was processed. Now I am being told that my...
I understand that sales tax is paid upfront at sign up on the financed amount of the device, ie device cost minus Bring it Back cost. I'm wondering if there's also sales tax on the monthly Telus Easy Payments over the 24 months. If so, then we're pay...
