My mobile device fell ~16 feet to the ground and isn't working (no
surprise!). Is there a reduced cost to purchase a replacement device
since I have an ongoing service plan with Telus?
I upgraded my phone and plan and get a first bill.The total was $171
including tax.One time connection fee was $45, I don't know why I need
to pay this, I am already Telus customer for few years.Only tax amount
was $78. Where is this amount from? Why...
Why is it when I click on a simply share plan, with SHAREABLE DATA, can
I not add a 2nd device without adding said device PLUS another plan?
Isn't the whole point of a FAMILY PLAN to be able to share the data and
have multiple devices? Is everything ...
I am trying to get services again through Telus, and unfortunately I
found out I had a past due bill with them that went to collections (I
had no clue - I thought my modem was sent back but apparently not).I
cannot get services again until the flag i...
I used to be able to see records of all text messages on my accounts on
the my Telus app. Now I just see how many on the days used. No other
information is available, this a new thing or a glitch?
I have an EPP account. Yesterday I tried to order a certified used
phone. I was unable to do this from the MyTelus APP or from the Telus
website. I can only access services and products online through my
corporate email, which I can only access in my...
Hello, I'm leaving the country and I would like to know how can I
withdraw the balance inside my Telus prepaid sim card, before I cancel
my plan, is it possible?
HelloI have an add on of world 1000 which is 1000 long distance minutes
I was wondering how can I check my remaining minutes and how many of
them I have used I can’t seems to find it my account and usage
information. Thanks
