Ordered SIM for new account 9 May, billing started 10 May, now evening
of 21 May but no SIM. Initial email said regular Canada Post delivery of
SIM, so no tracking number. Less than 85km from Mississauga Canada Post
distribution center. If I enter or...
I have a pre-payed account with Telus. My iPhone blats for mayby 10
times then shuts off.I phoned 611 and the guy there said he could not
change it because it was pre-payed and pre-payed account doesnt allow
that.I'm deaf so I need all the time I can...
Have this unknown charge on my bill, and I am a MobilityForGood customer
with “Peace of Mind” included. What is this?—can’t find any mention in
the service agreement or on the Telus site.
Not sure if anyone noticed this. If you check the expiry date for your
balance on the My Telus app you would see that it is one day sooner than
the actual expiry date. If you check further details you will see two
days sooner. For correct dates you m...
My 2 year contract ended last month. In the Telus app, I went to the
"Change Plan" option to get me a more affordable plan for the
quarantine/lockdown lifestyle.. But the system only shows and allows me
to use my current plan as my ONLY option. Only ...
Hello. Back in Sept 2020, I switched to another carrier. I now need to
access my old Telus Mobility bills from Jan-Sept 2020. I tried logging
into my old Telus Mobility account and it seems to accept my username
and password. The problem is that the ...
Hey everyone, I got switched over from Koodo mobility to Telus mobility
4 months ago (I had been with Telus for internet for 1 year, took a 6
month break and then reconnected for another 1 1/2 years) and had been
with Koodo mobility for over 2 years ...
