My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Latest topics

Resolved! Live Chat 2018 - How to find it

I thought it might be helpful to post this quick guide as it took me a while to find the link for the live chat and I thought it might help others. It's actually really easy but for those of us that are "shelf blind"...

TorQueMoD by Just Moved In
  • 4 replies
  • 2 kudos

Resolved! Plan

I would like to allow people to leave my plan

Gm1 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Moving two of the three line on my account

Hi, I am hoping on of the experts will be able to advise he here.I have three lines on my Telus Mobility Account, mine (1, the first number on the account) and my two sons (2 and 3). Lines 1 and 2 are now out of contract. We want to upgrade our phone...

Colsgirl by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Can not sign into my account

Everytime I enter my email and password. Keeps showing error about a dozen times..had to register again..What’s happening? What should I do. Then the new password is ridiculous. How is anyone going to remember it..grr the error has been showing since...

Mary1 by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Cell phone number

Can I move from BC to Alberta but keep my BC cell number?

JWC by Just Moved In
  • 3 replies
  • 0 kudos

Resolved! temporary suspension for 2 subscribers.

Hi, I have to go abroad for 2 and half months, and there are 2 subscribers in my account. How much I pay for it per one month and is it right way to call 611 to apply this service?

Edmon by Just Moved In
  • 1 replies
  • 0 kudos

Refund still not issued after weeks, returned an Iphone X

I’m getting to the point now where I’m going to chargeback my credit card.2 months ago (August 13th) I had the win back team contact me about an iPhone X offer and a good plan. I originally took it and I got the device shipped to me. Ended up finding...

km626 by Just Moved In
  • 1 replies
  • 0 kudos

Need to activate my phone

I have recently updated my telus and have seleted my phone number and i was one the last step but it randomly cut off my last step for activating my phone. Please help me.

wade_420 by Just Moved In
  • 0 replies
  • 1 kudos