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My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Resolved! My First Phone Plan

I have had this phone for 2 years since I switched from Rogers. It seems to work well for me but I noticed they are no longer offering it, you can only renew it. I added $10 last June so that I could make daytime calls if needed and I still have a sm...

JoyMBee by • Neighbour
  • 2040 Views
  • 1 replies
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Older account

I had an older account with Telus, and in time I combined all my cell phones under one account. In error I accidentally made a bill payment to my older account. I contacted Telus, and this older account being under my spouses name, they wouldn’t help...

Keval by • Neighbour
  • 918 Views
  • 0 replies
  • 0 kudos

Resolved! " You wont be charged anything this month"

good afternoon. Just had a quick question. I reviewed my app today and it says under my payment amount " you wont be charged anything this month" and all my payments from january ( i pay weekly to the app) are still there . Shows balance forward from...

BrianP28 by • Neighbour
  • 4641 Views
  • 2 replies
  • 0 kudos

Resolved! Apple Watch won’t send sms messages

Anyone having issues sending sms messages from their watch when it is not connected to their phone?? The cellular says it has two bars but the message won’t go through...

Iwatch by • Neighbour
  • 2197 Views
  • 1 replies
  • 0 kudos

Resolved! scam?

Today I received a phone call from number +1 647 249 7455 with a really nice upgrade for my current plan. I wasn't sure whether to proceed with this offer or not, because I suspected it was a scam call, therefore I asked if I could call back so I wou...

Kim2 by • Neighbour
  • 18325 Views
  • 5 replies
  • 1 kudos

Resolved! Creating a "manager" for my Telus account

If I am away from home when one of my Telus services (internet, land line etc.) goes down my wife cannot authorize repair services because she is not the account owner. The website speaks of an account "manager" as someone authorized to manage the ac...

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