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Failed port

docbill
Just Moved In
I ported my phone from Freedom Mobile 8 days ago. Today my wife tried calling me via Alexa and it reached my Freedom Mobile voice mail. I tried and got the same result. I tried from moly mother's phone, and the call simply does not connect.

It seems I can make calls. I can send and receive text messages. But I cannot receive voice calls. That is bad. What is worse is some calls are going to a voicemail I will never ever be able to check...

I have been on hold for about 611 for technical support for about an hour now.
1 REPLY 1

NFtoBC
Community Power User
Community Power User

Have you checked the status here? It sounds like Freedom has not released your number to the porting process properly. Tech support is the best option.

 

NFtoBC
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