My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Resolved! Mobility Data Enable\Disable function missing

Under the Usage tab there used to be an option to open the new mobility website so you could enable and disable data on mobility devices.The link is now gone. Is that still available somewhere?

Cinch by Just Moved In
  • 2540 Views
  • 1 replies
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Live Chat 2018 - How to find it

I thought it might be helpful to post this quick guide as it took me a while to find the link for the live chat and I thought it might help others. It's actually really easy but for those of us that are "shelf blind"...

TelusLiveChat
TorQueMoD by Just Moved In
  • 5115 Views
  • 4 replies
  • 1 kudos

Resolved! Plan

I would like to allow people to leave my plan

Gm1 by Just Moved In
  • 2083 Views
  • 1 replies
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Porting issue - normally works

Why am I getting this message in the phone number change section on the old self serve? Usually goes thru just fine.I spoke to someone in the telecom industry and they said they're having problems with porting in a lot of different companies right no...

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theone68 by Just Moved In
  • 1906 Views
  • 1 replies
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Resolved! Moving two of the three line on my account

Hi, I am hoping on of the experts will be able to advise he here.I have three lines on my Telus Mobility Account, mine (1, the first number on the account) and my two sons (2 and 3). Lines 1 and 2 are now out of contract. We want to upgrade our phone...

Colsgirl by Just Moved In
  • 2854 Views
  • 2 replies
  • 0 kudos

Resolved! Can not sign into my account

Everytime I enter my email and password. Keeps showing error about a dozen times..had to register again..What’s happening? What should I do. Then the new password is ridiculous. How is anyone going to remember it..grr the error has been showing since...

Mary1 by Just Moved In
  • 2591 Views
  • 2 replies
  • 0 kudos