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Forum discussion about TELUS Mobility accounts.
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Resolved! telus suspended my acciunt for "suspicious activity"

This happened because I never called them back after phone number transfer failed despite telling the Telus CSR at the Internet kiosk that 778-two two eight - three13 four number mightn't work. WHEN IT WAS MY FIRST PHONE THIS HAPPENED AND YOU GUYS AU...

sageb1158 by • Just Moved In
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Resolved! Refund Text Message

Not sure if this message is legit or a scam? Got a text message from a 705-242-8301 number telling me to click a link from telusmobilecarrier.com and it brings me to an interac etransfer page saying I have a $75.50 “mobile refund” and to enter my ban...

Resolved! Service agreement

Im on a corporate account. Back in October I did an early upgrade over the phone and was sent the new service agreement. I gave authorization over the phone once I had looked over the agreement and the order was processed. Now I am being told that my...

Telly by • Just Moved In
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Resolved! Tax on Bring it Back program

I understand that sales tax is paid upfront at sign up on the financed amount of the device, ie device cost minus Bring it Back cost. I'm wondering if there's also sales tax on the monthly Telus Easy Payments over the 24 months. If so, then we're pay...

Resolved! Who do I speak with about my old account?

I paid my account off after it was sent to collections and less than a month of canceling my account. Now its showing on my credit bureau saying it is not paid. Who do I talk to?

ecomeau11 by • Just Moved In
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Resolved! Password Recovery Email not being sent

I lost mt My Telus account password, and attempted to recover it, but I haven't received any recovery email. I've tried it several times. I double checked and made sure I didn't make any mistakes when typing in my email. I have my email account open ...

Resolved! Credit Card Payment

I am billed on or around the 16th of the month. I just switched my payment to a new credit card. Will it be updated by my next billing cycle?

Chazz182 by • Just Moved In
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  • 3 replies
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Resolved! Credit balance

Hi I have a balance credit of 37.73+ 111.73 AND I want a refund Pls .my previous account is (total 149.46) Vicente Tan Thank you

Vicentegt by • Just Moved In
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