My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Resolved! Data top up

I'm curious what the difference it between the 2GB top-up for $35 and the 2GB top-up CE for $40 besides the $5 of course. Can't seem to find what the EF is the CE

M1L3R by Neighbour
  • 7169 Views
  • 3 replies
  • 1 kudos

Resolved! EPP

I am looking at options for renewing my EPP plan. I’m curious as to why the device cost with EPP is the same as without EPP, and over Christmas it was actually $5 more with the EPP “discount”. Also on the consumer site the $45 connection fee is waive...

Dogmom by Neighbour
  • 2465 Views
  • 1 replies
  • 0 kudos

Resolved! Reactivating my Mobility Plan

So last night I received notice that my Mobility plan had been canceled. I did not request this and have been trying to get it fixed, but since the plan has been deactivated, I cannot call customer service or get a callback from the Virtual Assistant...

Rfidler by Neighbour
  • 1674 Views
  • 1 replies
  • 0 kudos

Resolved! I want to switch to telus but

I want to switch over to telus from virgin but also still have until sept 2021 on current contract i was wondering if telus did anything in terms of switching over from another company early

Resolved! Mobility Bill call location question

Why would Sorrento BC show up consistently on my mobility bill as the location a call was placed at when the call was actually placed in Salmon Arm BC?