I am currently on a bring you own device plan was wondering how I go about upgrading with that ? Everywhere I look it says yoy need to pay off the remaining device balance but I never got a device at all so yea. Any help is appreciated
I've been trying to cancel/pause my plan for months now as I'm overseas. I've called several times and sat on hold for 2+ hrs. The Live Chat is down (assuming due to COVID impacts), however there is no web form or email contact. I've tried to change ...
How do i update my 10 favorite numbers? I know this is not offered now in any of the plans, but i understand that if you already have it, like I do, you should be able to update them. I have done so in the past no problem, but now cannot find the way...
I have been trying to setup my email on to my android phone. The problem I am having is no matter what email app I have tried it will not connect. Even after speaking with support and being walked through it, it will not connect. I have read some pla...
I’m currently on a “Your Choice Premium” plan that gives me unlimited talk/text and US coverage, with a 6GB add-on that I share with my wife’s “Your Choice Premium”. Her plan has a bonus 2GB added to the shared data pool. I’d like to switch into the ...
Does anyone know how to make the app recognize the number of the device the app is installed on and display your personal data usage as the primary user when there are multiple subscribers on one account? We have three phone numbers on our account an...
Got this email.. Sure looks like a scam to me. I never click on this garbage..
If I connect a tablet that has texting capability to my peace of mind connect plan is texting from the tablet included or extra?
I was just wondering how I would be able to switch from a prepaid plan to a monthly plan but keep the same phone number? There is a link in the prepaid management page that says "Switching to a monthly plan" but directs to the monthly plan store page...
There was a major error on my daughter's cell phone bill (the plan was not applied, and each individual transaction was charged) and I need to speak to someone to correct this. All the stores in Ottawa are closed. I have tried calling every hour for ...
