Hi my iphone was purchased a few weeks ago and it shows two sims active, one digital sim and one physical sim, now it shows the digutal sim active, so i took the physical sim out and the phone doesnt work, do i need a physical sim in the phone to use...
I have 6 lines with this company I cannot believe telus can treat people like you do. I called on Friday to report a phone stollen from my daughter Could not speak to anyone until today, all we kept getting was a machine that does not understand Engl...
Why am I still being charged by Telus when I am now with Koodo?
Hi, my husband has a phone bill and my phone is under his name. I would like to get my own bill under my name. How do I go about doing so? Thanks.
Hey so I am looking to change my plan to this one It says it comes with 0 Gb of data but i was wondering if I can add a add-on to it? Thanks.
I have been getting calls from the following number: (825) 509-3638 claiming that they are from the Telus Loyalty program. There is no caller id for this number, and they are asking for my account information (address, etc.). Is this number legit?
Hi all, My contract is almost up and have been looking into options for new plans and a couple of new phones. There are three of us on the account, I'm the main account holder. Me, my wife, and my kid. Right now I'm paying around $210 for all three a...
I am a Karaoke Dj/Musician and have been a long time Telus customer. Unfortunately Covid-19 has closed all my venues I play (4 different venues each week) and my telus bill has been going up. I managed to "scrounge" up $100 at least to show I still h...
I’m currently enrolled in the exclusive partner program and I’m trying to check out my offers but I cannot receive the confirmation email because the company I work for doesn’t allow emails from outside the company to come through. What do I do? Than...
My account was compromised. At 11pm, June 16 to 5:00am, June 17, my account had 10KB used. I'm old, lol, and was in bed during this time. Telus is saying they can't see what is being used but can see if it was my handset. I definitely did not use thi...
