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Telus support closed !?

Heiner
Just Moved In

I took the chance at Black Friday and choose a Iphone 13. On top I got unlimited 100 for $67 (instead of previous $85. Today my billing shows $77 thus I tried to speak or chat to Telus. But they are closed and offer me a call back in 2 days at the earliest !? Any advise ?

2 REPLIES 2

FuzzyLogic
Community Power User
Community Power User

Support is swamped this time of year. Probably best to wait for the call back.


Just a long time customer hoping to help.

NFtoBC
Community Power User
Community Power User

Often the promotions do not appear until the first full month. Since you likely are part way through your billing period, the full discount may not appear until next month.

NFtoBC
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