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home phone 2 go

MrE
Advocate
June

home phone 2 go

How do i get this app (home phone 2 go) to work properly. I have given it permission to use the microphone but no one can hear me. I can dial and hear the other person ok. If I call my landline with the app I can hear myself so the mike is working in the app. I tried to call 2 different cell numbers and they can not hear me but i can hear them. Any ideas on what is happening?

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2 REPLIES 2
ReyTech_VoLTE_Reliability
Resident
July

Hi @MrE ,

 

Would you be willing to do some troubleshooting with us to see if we can correct this issue on your Home Phone App. 

Email SRTMailbox@telus.com with your Name, Phone number, Device Model and current version of the app.

 

Hope to hear from you soon

 

ReyTech

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MrE
Advocate
In response to ReyTech_VoLTE_Reliability
July

I have replied with the info you requested in private Email.