Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Telus Loyalty

It appears Telus give better deals to former customer (winback offers) than to long time customers. When asked you are just ignored or brushed off

jfr by Organizer
  • 2438 Views
  • 1 replies
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Problem sending email since switch to gmail

I cannot send email but can receive from my iPhone, but can send from a desktop computer. The passwords are correct on the phone and on the desktop. The message says the user name or password is incorrect. Yet the username and the password on the des...

royce by Just Moved In
  • 1067 Views
  • 0 replies
  • 0 kudos

Resolved! Calls not ringing

Calls from unknown numbers not ringing on my phone

Horgan by Just Moved In
  • 1804 Views
  • 2 replies
  • 0 kudos

Not receiving text messages

I just purchased the Galaxy S21 Plus, and I'm having trouble receiving text messages from my wife's android cell phone while I'm at work. The only way I can receive her messages is if I turn on data. My old Galaxy Grand Prime could send and receive t...

Noddy by Just Moved In
  • 2126 Views
  • 1 replies
  • 0 kudos

Telus Hub Question

Yesterday I picked up a telus hub from a Telus retail store. During the sales process I indicated it was for my RV (so obviously not fixed). Today I set it up and once activated got the following email; Thank you for choosing TELUS High Speed Interne...

RichardD by Just Moved In
  • 1593 Views
  • 1 replies
  • 0 kudos

Smart Hub Question

I have a Telus smart Hub in my home for internet service. Yesterday i picked up another smart hub in a telus store and told them it was for my RV which most would understand to be a non fixed service. I set up the hub in the RV today and once activat...

RichardD by Just Moved In
  • 2921 Views
  • 2 replies
  • 0 kudos

Number Porting

Hello,Are you able to port a cellphone number over to a VoIP phone?Thanks.

Max2 by Just Moved In
  • 1242 Views
  • 1 replies
  • 0 kudos