Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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CANT CALL OUT NOT GETTING CALLS

anyone else not getting calls and not able to call out? There no error or message and the network is fine- just refuses to make the call.

Tina365 by Just Moved In
  • 1707 Views
  • 1 replies
  • 0 kudos

Resolved! How to get the support from human?

Hi,I've tried to call *611 multiple times but always hear only robots, when it is time to redirect to real human I hear welcome record again and call hangs! This is so frustrating!I have a problem with my prepaid account and want to hear from support...

romio by Friendly Neighbour
  • 7470 Views
  • 10 replies
  • 0 kudos

Resolved! Telus Home phone App for IOS

I have been using the Telus Home Phone App for sometime and really like it. However when I logged on yesterday I got a message that the app will be discontinued April 1st with a link that did not work. I can't seem to find anything about this on the ...

Calls directly to voice mail

I’m currently in the US on the easy roam plan....all phone calls are going directly to voice mail without the phone even ringing first. No notification of missed calls with an phone number or anything. If there wasn’t a notification that I had a voic...

Scamper by Just Moved In
  • 2463 Views
  • 1 replies
  • 1 kudos

Resolved! Unlock

Hi, how do I unlock my TELUS phone here in New Zealand?

Wayne71 by Just Moved In
  • 6025 Views
  • 5 replies
  • 0 kudos

Resolved! Cannot send texts

It started about a week ago my texts say "Sent" but the receiver was not receiving them. I can get texts from that person always but they are not seeing my text messages. I went through all my blocked contacts, settings and followed the Telus guide, ...

Brylee by Friendly Neighbour
  • 5395 Views
  • 9 replies
  • 0 kudos