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tpcurley
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Joined 5 years ago
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Time Zone Issue
Time Zone Issue. I live in the East Kootenays in BC, near the Alberta border. This part of BC is in the Mountain Time Zone, like Calgary and the rest of Alberta. Because I have a 250 area code, Telus treats my phone as if it lives in the Pacific Time Zone. Therefore, when I receive Voice Mails, the time stamp is often/always off by an hour. If I phone an office with a specific opening time, they treat me as if I am in the Pacific Time Zone and I can't get through because the office isn't open in that time zone. Does this problem occur with other Telus customers in the East Kootenays? Can Telus be persuaded to fix the problem?3.9KViews0likes2Comments