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Waiving calling overages

Karen63
Just Moved In
I have 300 calling minutes per cycle. Due to the virus, I have unfortunately gone over. Is TELUS doing anything to help? I know that data overages are being waived. Unfortunately I am unable to call TELUS and sit on hold for 3 hours due to lack of minutes
Please help. Thank you
2 REPLIES 2

Nighthawk
Community Power User
Community Power User

Telus has not announced any exceptions for minutes so far. You can try online chat if you don't want to call. Calls to *611 shouldn't use minutes.


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NFtoBC
Community Power User
Community Power User

You can, of course, change your plan to one with more minutes.

NFtoBC
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