09-27-2019 04:47 PM
Solved! Go to Solution.
09-28-2019 12:16 PM
Seems like phone issue, not a carrier issue if it works on iPhone 8, but not iPhone 11. Clearly your Sim (and the whole back end) allows connection to Verizon, so it seems not to be a carrier issue.
09-27-2019 06:45 PM
If you purchased your phone with verizon and your cell service (sim card) is with verizon. This is not a Telus issue, you wil lhave to contact your provider in which your sim card service is with.
09-28-2019 12:16 PM
Seems like phone issue, not a carrier issue if it works on iPhone 8, but not iPhone 11. Clearly your Sim (and the whole back end) allows connection to Verizon, so it seems not to be a carrier issue.