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I was with Rogers for 15 years but poor service in the Scarborough-Guildwood area was a small part of why I switched. Those two towers, only one works most of the time and it isn't the one on Ellesmere between Orton Park and Scarborough Golfclub. When it rains, still to this day, the Ellesmere tower completely goes dark. Rogers has been aware of this for about a decade but isn't interested in fixing it. I used to get a degraded service credit every month on that bill because of that. So... one tower for Scarborough-Guildwood that reliably works but isn't where it needs to be to cover the many high rise buildings, causing major congesting issues. Rogers blames the city of Toronto for not giving them the permits to fit the tower output, which is a crock of crap.
I have two services. I have 7 lines currently with Telus and one with T-Mobile USA. Those 7 lines (6 when I was with Rogers), were ported after Kyle Upton in the Rogers Office of the President told me, "If I could find a better deal elsewhere, then switch", so I did. 😛 I called the Telus Executive Office, left a message explaining what I had with Rogers and that I was looking for a fair deal to port all of those lines. I got a call back a few days later and the porting began. To this day, I have yet t have to yell at anyone at Telus outside of the poorly trained in-store employees. This is a massive contrast from dealing with Rogers, where yelling, cursing, and swearing at their executives become common over the years. Telus can sometimes be very frustrating to deal with when it comes to unusual situations, like returning 5 LG V30's over defective screens, but other than that. My experiences with Telus are much more pleasant.
A few years back, I was working special events in the SkyDome. When inside of the Dome, my phone would lose service completely. I don't have automatic network selection enabled on my phone (personal preference to have it disabled) so I had to manually search for networks and select one. The only networks that showed up were Rogers and Fido, which manually selecting worked. My T-Mobile USA phone allows me to roam on to any network I want in Canada and Mexico at no extra cost. This makes for an easy way to test out what is better, which I have done for some XDA members in the Greater Toronto Area who reception issues with various different phones on Telus (the V30 being the most recent out in Ajax). When in Canada, I usually select either Bell or Telus for the network for my roaming T-Mobile device, which is a Nexus 6P. It is fully compatible with every network here in Canada so obviously I prefer to use what is fastest, better call quality, and stronger indoor signal strength.
Thanks for all that information, it is interesting.
The first mobile phones I worked with were the 24 channel "IMTS" ones - I think at the time, there were 28,000 mobiles in Canada and 23,000 of them were in Alberta (don't quote me, it was an obscure statistic at the time). We actually sent faxes over them and used them for (very slow) data. Then, came the "Aurora" which was "automatic roaming radio". A "cellular" system that would track you but not hand off. The system was made by Novatel. The phones were 30 watts. they charged the airtime to whomever made the call (they had specific Nxx exchanges for them). If you went into Northern BC, I think they had to map it to a BC number to get it to work there. (BC Tel also had a thing called Autotel, which I didn't use except to test when they had one on display). We used those for data and faxes as well as voice. They were either vehicle mounted or in a big plastic suitcase. Then, I got a bag phone made by Novatel. It was pretty advanced for the time, it even had a module that allowed it to connect to a landline as well as AMPS mobile - and it had a dta module extra which went between the handset and the base unit. One could also get a mount and an external antenna. Anyone remember direct mobile to mobile calling and roamer access numbers? Or having to "register" when you went to the USA?
Nowadays.it is certainly much easier than it was!