Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
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Mobility Devices

Discuss and/or ask questions about TELUS Mobility devices and equipment.

846 Posts

Mobility Services

Discuss and/or ask questions about TELUS Mobility services and solutions.

1038 Posts

Latest topics in Mobility

Can't cancel Telus Mobility

Tried signing on for 3 cell lines. But after couple weeks sim cards never showed up, so gave up and called Telus to cancel sign up... Long story short - over a period of time I have spent 8 hours talking to the folks in Guatemala City or wherever it ...

Out by Neighbour
  • 272 Views
  • 6 replies
  • 1 kudos

Stream+ Premium unable to active the subscription

Hi, when i went to link my amazon, disney, netfix account to stream+ but it always shows this error.Sorry, your subscriptions list is not available at this time. Please try again or check back later.Already talked to the telus technical departnment p...

ompala by Neighbour
  • 1652 Views
  • 21 replies
  • 0 kudos

Steam+ not linking with Disney+

I previously purchased a Stream+ Premium subscription in November 2024. At that time, I accidentally linked Stream+ to a Disney + Account that I no longer used. In an attempt to reset the subscription, I cancelled the Disney+ account. Once the Disney...

Customer support

I'm losing my mind. I can't get any support from TELUS because the consumer mobility side keeps telling me I need to talk to the Business side, as I just signed up for an EPP plan from Shopify, and the Business side keeps telling me I need to talk to...

Arihj90 by Just Moved In
  • 67 Views
  • 0 replies
  • 0 kudos

Official complaint

I've been trying to reactivate my eSIM number on my new mobile, after my old one was stolen while in Panama - where i still am - about 10 days ago.Their customer support keeps transferring me to different assistants and departments, keeping me on hol...

I purchased stream+ but it is not showing

I purchased stream+ with my internet a week ago at a discounted rate. It is not showing on my account to activate and I have not received any emails about it. My Telus internet is up and running. I have called in and keep getting into a french call c...

What should I do?

Here's a summary of the situation: 1. I had a number ending with 88802. It was replaced with a number ending with 7846.3. I wanted to move my old number to Telus Business Connect. They said number needs to be active. Last time similar change was done...

heartin by Neighbour
  • 48 Views
  • 2 replies
  • 0 kudos

Resolved! Avoiding Unexpected Charges on Prepaid Plans

Hi everyone, I’m currently on a Telus prepaid plan (Talk and Text 100) and want to make sure I don’t get hit with any unexpected charges. Specifically:If my account balance is $0, will Telus prevent me from making or receiving calls to avoid overage ...

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