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Stopping spam texts


I have the pay and talk 10 plan which gives me 50 minutes and 50 texts per month.


Over the past few days, I have been receiving spam texts from the same number (did a reverse look up and all I could find was 647-560-2511 is a landline from Iristel Inc in Toronto), and they have cost me 5 of my monthly texts. Is there any way to stop these texts without using a third party app to block the number?


I have a Motorola Moto G 3 and tried to add call control, but it doesn't seem to be available for my phone/type of plan, and I can't find any tool within the phone to block  the number.


Community Power User
Community Power User

See the following documentation under the SMS section here

Thanks for replying.


I have forwarded it to7726. Is that it, or do I have to call the data and network assistance number too?


What happens now?

Community Power User
Community Power User

It’s all automated, and Telus will take proper action.

Any idea how long it takes? Got another one this morning. Reported it again.