I have just received a new iphone 15 and am trting to set up the sim. I am upgrading from an iphone 7 that is only running ios15, so I am unable to do a quick transfer. Do I need to get a QR code for e sim activation? Obviously, the physical sim does...
My phone was just disconnected and I have been waiting for my case reference # to be resolved and no one has gotten back to me. I don’t have another phone to call back on. How can I speak to someone?
I got a charge from "Telus Comm.web Edmonton ,AB" twice back in July and Feb of 2020 for $156.00.. Does anyone know what this is?
I called in and spoke to a Telus agent on December 24th and inquired about returning my device, for one with more storage as it ended up being a better deal because I was within the 15 day trial period, the agent assured me I had until January 4th be...
I signed on to my Telus mail account on desktop and except for Inbox/sent other folders had no mail entries as of today.I had on my phone changed Archive to Discarded now set back
I’m confused to say the least. About a week ago my mother got a call from “Telus” offering a deal on the newest iPhone and newest Samsung. They were offering them for 50 dollars a month with no additional fee’s. I could overhear the conversation my m...
I got an iPhone 15 Pro on a Bring-It-Back plan just before Christmas. On Boxing Day the monthly price for the Bring-It-Back plan was lowered, so I applied for the Price Match Guarantee. It was declined with no reason given. I submitted the form two m...
Twice this month I received e-mail from Telus saying that I owe past due amount.Today it said that I will be disconnected soon and that I lied when I said I had made a payment!I checked with my bank and my Telus account on-line and both show I am pai...
I live in a rural area with no cellular coverage. I have been using wifi- calling for well over a year now. Over the last 2 weeks wifi calling has been going off and on even when my phone shows no service and no network connection. For the last 2 day...
