Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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I wondering if I can keep my senior plan if I upgrade my phone?

Linda5 by Just Moved In
  • 1 replies
  • 0 kudos

Upgrade phone but keep current plan

I have 5 lines with telus across my family. One of the lines wants a new phone (currently doesn’t have any device financing on it, just BYOD). Is it possible to get a new device and keep the plan? It’s a winback plan with family discounts.

Af1 by Just Moved In
  • 1 replies
  • 0 kudos

Out of stock

How long does it take for a phone to ship if it’s out of stock?

do by Just Moved In
  • 1 replies
  • 0 kudos

Text Messages

Sometimes people do not receive text messages from me.I am also unable to receive text message security codes. For example, if I log into the Canada CRA website, it will send a text to confirm my account. Any help?

Resolved! authentic?

Is this legit? site to get refund? Text as below. I have **** the full link.TELUS Message:We are unable to refund $41.10 to your original payment method due to an overcharged on your last August and September mobile bills.Visit telmo...

Fragger by Just Moved In
  • 2 replies
  • 0 kudos

contract renewal - can I BYOD?

Even though it doesn't seem to matter much to Telus in terms of offers/discounts, I'm a long time Telus Mobility client, where in the past when my cell contract is up for renewal, I just pick the new device either in store or online but I am consider...

sammysjeep by Helpful Neighbour
  • 2 replies
  • 0 kudos

Prepaid plans

Hello. I am traveling back to Canada in a month to visit family. I'm just wanting a prepaid plan for about 5 weeks only, but I cant find cancellation policies anywhere and don't wanna get stuck with paying alot of money when I leave to go back home. ...