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Pricing Discrepancies

I am learning quickly that this company refuses to honour their own advertisements. Instead I am being forced to prove it - something the end customer should never have to do. To see something I agreed to be so astronomically lower priced within mere...

aharris by • Just Moved In
  • 1198 Views
  • 3 replies
  • 1 kudos

Am I delusional?

I just signed up for two lines at $90/50GB.Yesterday I see it’s now going for $90/100GB.More than double for the same price? Ok, so I switch. Then today I see it advertised as $60. Am I losing it? After over an hour on chat and basically being told I...

aharris by • Just Moved In
  • 1072 Views
  • 3 replies
  • 0 kudos

Resolved! Is it a acam

Is 647-370-2858 or 416-787-4260 a Telus number. Received a promo call for 14 Pro Max for two year plan at $35, unltd Cdn & US calls and texts, 500 Intl minutes. Is this a scam?

Bbadke by • Just Moved In
  • 1427 Views
  • 2 replies
  • 0 kudos

Additional charge on my bill

I have a charge of $240 on my most recent bill for Easy Roam INTL (15 days). I didn't sign up for this service. Please remove charge. Thanks.

nmitchell by • Just Moved In
  • 946 Views
  • 3 replies
  • 0 kudos

Roaming- Turn off on App gone. Telus's craven greed

So my family is in Europe for 2 weeks. I am having them each get a Euro Sim card at a cost of $6 for 2 weeks, as opposed to the colossal rip off that Telus would charge for those 2weeks of $225 (like how's that even possible). But in order to ensure ...

Hogan by • Organizer
  • 1100 Views
  • 3 replies
  • 1 kudos

Pixel 7 Pro - Why Only 128GB offered?

Long time Samsung user. I would love to renew my plan and try the Pixel phone out but it's only offered in 128Gb. Not sure why Telus even offers a flagship phone with such limited memory. Anyone hear if this is going to change?

Houli0 by • Just Moved In
  • 637 Views
  • 1 replies
  • 0 kudos

Telus Wireless Home Phone Issues

Hello all, I have just installed the Telus ZTE WF723A wireless home phone and while it mainly works well, it has issues with some of the features. For instance, I cannot get Conference Call to work. I can talk to two different callers by switching ba...

NoSmoke by • Friendly Neighbour
  • 1794 Views
  • 4 replies
  • 0 kudos

Can't pick new device

Trying to upgrade my devices but get an error on Step 2 - Device Payment Options. I've tried two different browsers, clearing cache, consulting the virtual chat, emailing (telus doesn't support email anymore), and calling (which directed me to the mo...

td12 by • Just Moved In
  • 826 Views
  • 2 replies
  • 0 kudos
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