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Re: Price Match request not processed
Hi I received 2 emails last night. One of them confirming they matched the price of the device and the other they denied the price match for the plan. here’s what they said in the email where it wasn’t approved: After carefully reviewing your request, we regret to inform you that your account does not qualify for a rate plan price adjustment due to the minimum contract value.1.8KViews0likes0CommentsRe: Price Match
Yes I bought the phone one week before Black Friday and filled up the price match forms on Telus website on Black Friday. its an iPhone 16 I got it at 23$ or 26$ a month but it was 10$ on Black Friday and the plan they gave me with it was 65$ but on Black Friday I saw it for 60$ on Telus website6.3KViews0likes7CommentsPrice Match - What’s going on???
I went to a Telus store a week before Black Friday because my bring back device was due and asked the employee if I could get a price match if Telus had better deals on Black Friday. The employee said yes and gave me a paper with 2 QR codes on it. One for the device price match and one for the plan price match. On Black Friday, my phone was on sale for 10$ a month and my exact same plan was now at 60$ so I used both QR codes and requested the device and plan price match. I received one email of confirmation. On Monday December 9th I called to ask what was going on and they said they didn’t even receive my price match request for my device and that they don’t price match plans. So the guy on the phone said now I have to wait another 15 business days to see if they approve it. I wanted to skip the wait lines on Black Friday so I went early and was told I could price match so now I just feel screwed. Any help?? Thanks. tldr: was told I could price match but feel like I’m being played899Views0likes1CommentRe: Price Match request not processed
Same here, I even called them and they said they didn’t even have the request. Even my plan I got at 65$ and on Black Friday it’s at 60$ and the guy on the phone said they don’t price match plans but when I bought my phone they gave me a paper with a QR code to scan to price match both the phone and the plan. Also requested the price match on the 29th and gave them a call on the 9th this month.1.9KViews0likes0Comments