Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Latest topics

Broken Telus utility box

Hi there is a broken utility box on my front yard right beside the sidewalk. It’s extremely dangerous to kids and our community. Who do I contact to get it fixed?

Vickyli by Neighbour
  • 494 Views
  • 1 replies
  • 0 kudos

Resolved! Cannot Access Play Store

I am setting up a new phone user at our house. She has a [email protected] account and all is well with email and the calendar. HOWEVER, to download Firefox browser we need access to the Google Play Store. Unfortunately access is denied? Do we need to se...

Rick81 by Coach
  • 1997 Views
  • 4 replies
  • 0 kudos

Shipping

How long did it take after you received the your order has been submitted for shipping , for the order to physically ship out? I received the email yesterday that my order was submitted for shipping but no updates since.

Kay420 by Neighbour
  • 733 Views
  • 1 replies
  • 0 kudos

Poor Plan Options

Is it just me or do the plans on offer seem like they are very poor in terms of options. I don't need 200 GB of data. I have wifi and internet with Telus. Why would I need 200 GB's .120 is more than enough for me and my wife but the only option for u...

Jjmh1991 by Neighbour
  • 604 Views
  • 1 replies
  • 0 kudos

Bring It Back Program and Telus is so untrustworthy

So my term was up, usually I go in store to do the bring it back but I’ve done it a good few times now so I figured I’d save myself time and do it online.Never. Again.I got the text saying my phones been accepted so look out for a credit, great! I kn...

bailx13 by Helpful Neighbour
  • 2277 Views
  • 13 replies
  • 1 kudos

Pixel 8

Recently there are lots of people selling their BNIB Pixel 8 in marketplace, most of them are from Telus, if it is a 'bring it back' phone, what will happen if the person stop paying. Is there anyway to avoid.

Telus you rock!

Im a scout leader and taking my scouts on a trip this summer! Telus you were the only carrier that was able to help me out with making it clear to my parents how roaming worked and able to make it clear how charges would be made if the youth happened...

The bring it back plan for iPhone 13

Now that my 2 year contract is done, I want to bring the phone back, as that was the plan. why is Telus charging me for the iPhone. Eventhough i am bringing the phone back, i am told that even if i bring it back, i must pay. This is ridiculous. I wan...

Credit Report

I’m not really sure what to say here. I grew up in B.C. Had a Telus cell account for 13 years, internet and a land line way back when. I left B.C. In 2014, and put my cell # of 13 years on hold/ dormant. When I returned, 6 months later, my # had be s...