ordered a phone. It's been stuck with UPS for a week. UPS told me they cant deliever it because I am not in the building directory, telus customer support said they couldnt release it so i could at least pick it up from a UPS location. what am i supp...
Is it possible to purchase a new phone but keep my existing plan?
In a day and age where security is very important, Telus is lagging to certify or skipping security updates on flagship devices from Samsung. There is no transparency whatsoever nor does the S24 appear on the Software Update Cycle page for all of Nov...
I did an online device trade in with Telus back in October. Its still showing in transit after 5 weeks, tried calling Canada Post with no luck. Called Telus multiple times and no one is able to help. This phone is from bring back program and telus ha...
Just recently upgrade my cell and Apple Watch. All information from old phone to new phone was transferred using eSIM. Been trying to pair phone and Apple Watch but for some reason, watch isn’t syncing to cell phone plan using the unlimited $10 servi...
I'm livid at the misleading conversation I had with one of your sales team and contradict the bill completely.One of your sales rep, door to door, Mr. HIEU MINH NGUYEN, Calls himself Jed\ Jakey in London, Ontario.He sold me a combined package for ($3...
How do I change the # of rings before my voicemail answers?iPhone SE2
I have a phone to return to Telus through the bring it back program. Now that Canada post is on strike do I just ship it via a courier service and pay out of pocket or?
Good morning, I have received a call from an agent advising of a new promotion for 100gb of data, for $45, and only $15 per month for an Iphone 15.....I'm a little hesitant, as this almost seems to good to be true. Anyone have any thoughts? Thanks.
For the past month or so my service has declined. Texting results in a cannot send message regularly. Today when I tried to call, after about 20 seconds the sound on the call would drop out and then eventually hang up. I'm not getting any calls from ...
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