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Could not receive messages after switch to Telus

libenwei
Just Moved In

I'm previous from Filo and recently switched to Telus but still with the original Filo number. 

After plug in the sim card from Telus, I could not get messages anymore and it also failed to update my number from the iphone. 

It is saying "MMS messaging requires You phone number", while, it is not able to save the phone number from Setting. 

 

Could you please unblock? 

1 REPLY 1

Nighthawk
Community Power User
Community Power User

Did you update the APN settings on your phone? If you haven't, that can affect data related services like MMS.

 

https://www.telus.com/en/support/article/activate-data-on-your-android-device

 


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