Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Latest topics

iPhone 11 Pro Backorder?

I ordered the 11 Pro in midnight green, 64gb on October 4th through TWA, recieved confirmation the same day but another email on the 8th saying my number couldn't be ported, but that my order had been processed and submitted to the warehouse. Since O...

airmk18 by Just Moved In
  • 2311 Views
  • 1 replies
  • 1 kudos

Peace of minde ( 65 for 15 gb )

Hello there , the piece of mind at 65 $ for 15Gb data is a good deal , im with koodo and my balance is at zero , can i just switch to telus easily ? And last question until when exactly that deal is gonna be available ? ( planning to switch this week...

Telus sent me to collections

Hey,So about 3 years ago, I switched from a consumer account to a corporate account. There was some confusion and Telus didn’t close the consumer account properly. Once it was closed, I was not told that there was a balance on the account as I though...

jordi by Just Moved In
  • 2881 Views
  • 1 replies
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Resolved! New phone payment.

If I want to upgrade my iPhone, can I put a down payment on the phone, and then lower the monthly amount I have to pay for the phone?

CDNempire by Just Moved In
  • 3020 Views
  • 1 replies
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Resolved! Launch of new devices

Hi, i would like to know if TELUS would be carrying the new Iphones in-stores at the launch date and will they be available to be purchased on the day of and leave with it?

_wm97 by Just Moved In
  • 2709 Views
  • 1 replies
  • 0 kudos

Resolved! Vacation Suspension no longer available!

I recently attempted to place my daughter's phone on vacation suspension while she is studying overseas. I was informed that Telus has recently changed their policy and although they will suspend the phone, I still pay the same monthly charge. Has an...

btrumper by Organizer
  • 9463 Views
  • 4 replies
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samsung s10 unable download and reveive msg

i pucharsed 2 phones, samsumg s10 plus, in june.since last month, one of the phones had connection issue, unable to download app from google play store, stuck at 99% or waiting for download forever and unable to receive msg and video call on Wechat.w...

Canda by Just Moved In
  • 2349 Views
  • 1 replies
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Smart hub speed issues

So we recently purchased a smart hub. When we got it hooked up we were disappointed to find out our speeds were less than 1 MBS down and up. Connection was good with 3-4 bars but the speed was very low. My cell phone which was using the same network ...

Is the Samsung S10 Plus on backorder?

So I renewed my contract last Monday (the 19th of August) and with that, ordered the Samsung S10 Plus. I was speaking to an online technician and she walked me through the renewal/ordering process online, claiming it would be more beneficial to me in...

Brenbaby by Just Moved In
  • 2465 Views
  • 1 replies
  • 0 kudos