Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Resolved! Nokia 8 on the Telus Network

Hi everyone, I was wondering if the Nokia 8 will work on the Telus network. I think it will but I'd just like to make sure before trying. This is what I managed to find online: 2G bands GSM 850 / 900 / 1800 / 1900 - SIM 1 & SIM 2 (dual-SIM model only...

Dan2018 by Just Moved In
  • 4 replies
  • 0 kudos

Resolved! MF275R Smart Hub has no QoS settings?

I'm new here, so hi guess. So, a while back we got a smart hub from Telus. There are a few minor issues but mostly it's ok. That is, until I wanted to change Quality of Service (QoS) settings. Our old router had that, but this smart hub doesn't. Is t...

Resolved! Is the Razer phone work with Telus network?

Hi,I want to buy the Razer phone I am not sure is this phone work with Telus network, e.g( like the call , Lte.....)The phone bands GSM: Quad-band GSM UMTS: B1/2/3/4/5/8LTE: B1/2/3/4/5/7/8/12/17/1...

bmwm by Just Moved In
  • 3 replies
  • 0 kudos

Resolved! Do I have favorite numbers with my cell phone plan?

Hi,I've just bought a cell phone and have started a new plan. I have unlimited local minutes and want to know what favorite numbers is and if I have it. Does it allow me to make free long distance calls to these people if I only have unlimited local?...

Resolved! Galaxy S9 preorder

Hey.. curious: does the $150 credit only apply for preorders of purchasing the phone or does it include getting it on a contract too? It has a (1) for teens but I can’t find where to find the terms to read them.

dude00 by Just Moved In
  • 1 replies
  • 0 kudos

Blackberry KEYone and Priv => Split Screen

I was fooling around with my Blackberries and recently discovered one of the updates gives the phones the ability run two apps at the same time like the Samsung. Optik on the Go can run on half the screen while I'm browsing on another! https://www.yo...

xl by CPU Alum
  • 0 replies
  • 0 kudos

Resolved! IMEI not listed

Purchased a dual sim phone STK LITE 8 from Worldsim and want to use it on TELUS. The IMEI number is not listed on telus checklist. The frequenties match the telus towers in the valley but the phone failed to register on the Telus network. Can it be t...

HENK1 by Friendly Neighbour
  • 7 replies
  • 0 kudos

Why does Telus keep charging for a phone I don't have???

I moved into my house in June 2017 and set up a Telus home package but purchased 3 mobile phones for my family. My combined bill is just over $400 per month that I have paid to Telus every month. In September a Telus sales man knocked on my door and ...

Resolved! Smart Hub cell Frequency

I just got a Smart hub and unfortunately I have poor reception from the cell tower 6 miles away. One bar, maybe two. Since boosters and a yagi antenna are frequency specific I asked Telus for info on my tower and smart hub. They knew el-zippo. Kept t...

Sniffy by Just Moved In
  • 1 replies
  • 1 kudos