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iPhone sending messages as email

swampcritter2
Neighbour

I have an android phone. My friend has an iPhone 14. His Message app is set to “Send as SMS.” But when he sends me a message, I receive an email. The return address on the email is his phone number ([email protected].) Why is this happening and how do we fix it?

1 REPLY 1

FuzzyLogic
Community Power User
Community Power User

Is it possible they are sending to a number that doesn't accept SMS (such as a land line)? I can't think of any other reason why it would arrive as an email.


Just a long time customer hoping to help.