Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Hey, Can somebody provide me a complaint line except the customer service number. I just started today as a new customer and ported out my number from different provider and my phone is still not working. Went back to store no help they were rude and...

prab by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! $0 phones

Is there anyway to sign up for a $0 phone and get it through the mail?

Pixel 2 XL no data on 8.1

My phone updated to 8.1 last night... and now I get no data at all on the cellular network. Same thing that happened when I updated to Dev Preview 2 and had to flash back to 8.0. Is nobody else having this issue?

KeithW19 by Friendly Neighbour
  • 6 replies
  • 0 kudos

Unable to return phone from online order.

Hi all, So about 2 months ago I placed an order to add a line to my current account. Waited 2 weeks for tracking and any kind of shipping information, constantly emailed and tried calling the web store number with no avail. I go...

Slow wifi on IOS/iTunes related downloading

We recently upgraded to fibre to the modem internet with an unlimited data package of 100mbps down/10 mbps up speed. For the first 6 weeks or so I enjoyed blazing fast wifi on my iPhone 7. Then suddenly one day, everything slowed right down. App upda...

Resolved! Samsung devices

Will the galaxy s8 active be coming to Telus in the future?

Cailito by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! iPhone

I need the unlock code for my iPhone

Heidic by Just Moved In
  • 3 replies
  • 0 kudos

Resolved! How do I know if a credit check was approved?

So I wanted to switch providers to Telus Prepaid. And I saw the cyber Monday offer for the Note 8. So I applied (for the heck of it), believing I would be declined or at best have to pay my outstanding Telus bill ($1,000+) from years ago, that my ex ...