Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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how do I remove my screen lock on Samsung galaxy s7?

My sister bought a new Samsung galaxy s7 edge last weekend, it's very cool to play game, take photos underwater, however, my sister set a screen lock on his S7 edge, how can I remove its screen lock from my sister's Samsung phone without losing data?...

Unlock iPhone SE

I have a new in the box iPhone se it's a Telus phone . In order for me to unlock it does the phone have to be connected to a Telus plan first? Or can it be done anyways?

razz by Just Moved In
  • 1 replies
  • 0 kudos

Cannot buy Google Pixel outright?

I just went into the Telus store to pickup one of the new Google Pixel XL phones. I was told that these phones cannot be purchased without a contract for a couple months because they're so new. My only option would be to renew my contract to get one....

andrew1 by Friendly Neighbour
  • 13 replies
  • 0 kudos

My 3G Phone

I recently got a voice mail from Telus on my cell phone. I was told that effective Jan 31/17, my 3G phone would no longer work because of a change that is being made. Anyone know anything about this? Many thanks

Bali by Just Moved In
  • 2 replies
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Resolved! iphone 6s on a 2 yr contract

i'm thinking about buying an iphone 6s but i was curious if you have to pay like $800 for the actual iphone itself if it's in a $0 down payment. or is there anyway you could pay like $200 upfront and maybe do monthly payments if you can't pay $800 up...

Resolved! Galaxy Note 7 - Recall

As per Samsung Canada they told me that along with the exchange of note 7, customers with note 7 are also entitled to $100 rebate if u decide to stay with Samsung product. How is telus handling this....?

Ali36 by Just Moved In
  • 2 replies
  • 0 kudos

CAT S60 on Telus LTE?

Is the CAT S60 supported by Telus LTE? It looks like it can use Band 4, which Telus uses, but I've seen conflicting information online (*gasp*) and don't fully understandn how mobile bands and frequencies work. Some places say you can find out defini...

Resolved! Blu Win HD LTE MMS

I have a Blu Win HD LTE carrier-unlocked phone and I am unable to receive MMS messages.I verified the IMEI with Telus' device compatibility check (