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Elky64
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Re: Merchant Is Refusing to Comply With Return Policy
In the 2000's I remember these third-party retail stores, that sold nothing but Telus related products, had their own set of rules that they abided by. Like dissatisfaction or defective device issue returns that were 7-days compared to the 30 days Telus offered. Have no clue whether the same applies today as I stopped dealing with these third-party retail stores in and around 2011. If you haven't already you could try talking to the manager or store owner, it may or may not help. P.S. And don't expect Telus to be of much help either as I can remember them telling me one thing while the retail said another, in a circle we went with no resolve(s).1.2KViews1like2CommentsRe: Phone Wrongly Blacklisted
Things aren't quite making sense here or am I missing something? 1) "I walked out of the store with my S22 and new S24 in hand" 2) "the old phone went into the junk drawer" 3) "It is identical to my old one that was traded in" 4) "pack it all up and drop it off at Canada Post" 5) "I find my old S22 and decide to sell it to a friend" So what phone did you trade in then if you walked out of the store with your old S22? If your old phone (S22) went into a junk drawer not finding in it until you decided to sell it to a friend (after you sent back the other phone mistakenly sent to you), how did you manage to "accidentally" send back the wrong phone to Telus?849Views0likes2CommentsRe: Bring It Back
Does your bill specifically state this charge for your previous phone that was on the BIB program? If so any specifics of note included on the bill stating the reason(s) why you are now being charged the $300? Was the phone returned in the condition stated in the Bring-it-Back FAQ's? Have you tried contacting Telus and inquiring about this matter?1.5KViews0likes0CommentsRe: move samsung smart watch to another phone number
Yes the watch can be associated with another phone but not at the same time. Need to upair watch from first phone then factory reset it. After that you'll be prompted to set up watch as a "new" device now choose your phone of choice to begin the process... Will need to D/L the associated app onto phone such as Wear OS.5KViews0likes0CommentsRe: phone orders not delivered now Telus says I have to file a police report
Why would you have to file a police report, and who's "they" Telus? Unless it is being claimed you received the phone's (should have required a signature), the whereabouts of these phones have nothing to do with you.3.8KViews0likes0CommentsRe: Samsung Galaxy S21 Ultra Update & Updates in General
Too long is when you are not getting updates in a timely manner and yeah I would say that applies in your case. Been with Android since the late 2000's finding updates to still be a huge confusing mess. Delivery/delays can varying from one OEM to another, by region/country, device variant(s), carriers, etc. From my perspective (especially over past year) don't see Canada as being too high on the totem pole either in terms of priority when delivering updates actually feeling it’s getting worse. Right now I’m waiting for the next update to arrive on my RETAIL A52 5G we’re using on the Telus network. Last update was Feb 8 just finding out the other day next is supposedly to arrive on Apr 27, perfect definition of "too long"… Third time in a year my device has been skipped over for a monthly which ain't saying much for Samsung's pomise-of-support. So who's to blame? Well in my case after much research, there’s absolutely no question in my mind Samsung was the one holding out 100%. So wouldn’t be one bit surprised to hear they are/were the reason for your update delay too.2.6KViews0likes0Comments