Forum Discussion
Phone Wrongly Blacklisted
In August of 2024 I upgraded my phone, walked out of the store with my S22 and new S24 in hand, and waited the hours for my new phone to fully organize itself. The old phone went into the junk drawer...
Things aren't quite making sense here or am I missing something?
1) "I walked out of the store with my S22 and new S24 in hand"
2) "the old phone went into the junk drawer"
3) "It is identical to my old one that was traded in"
4) "pack it all up and drop it off at Canada Post"
5) "I find my old S22 and decide to sell it to a friend"
So what phone did you trade in then if you walked out of the store with your old S22? If your old phone (S22) went into a junk drawer not finding in it until you decided to sell it to a friend (after you sent back the other phone mistakenly sent to you), how did you manage to "accidentally" send back the wrong phone to Telus?
The issue has been resolved since posting this but anyway..
I traded in my s22 for my s25 (my current phone now) which I've since learned i should've never been given my s22 back since it was on the Bring it Back Program. The workers mistakenly gave it back to me and I thought nothing of it since BellMTS gives your phone to you once finished a contract.
I accidentally sent the wrong phone back because they were identical. Both black s22 phones. When the rogue one arrived I went to grab my old one to investigate and must've gotten them mixed up when I was checking things out.
Still not quite making much sense but since you got it resolved, it matters little.
