Forum Discussion
phone orders not delivered now Telus says I have to file a police report
between Telus and Canada Post, someone has lost 2 phones I've ordered. now they say I have to file a police report. has this happened to anyone else?
I’m going through the same thing. I ordered a phone on December 1, ups reported it as delivered on the 22nd. After over 30 hours on the phone with Telus I am stuck with the bill and a line I’m unable to use-no sim. Good luck, you are helpless and screwed over.
Do they have proof of your signature? And why can't you use the line? Just need an activated SIM inserting into a compatible phone.
