I am currently subscribed to unlimited text including MMS but it's not working on my cellphone.
I phoned Telus and I was told that I need to have a data plan. I don't think I need to have a data plan to be able to use MMS if it is included in my subscription. If it is included Telus should set it up so I can use it. I look at my APN and it was not set up.
I was told in the beginning when I switched my plan that I should be able to send MMS (pictures and videos).
Hey there @Ema , great question!
Based on the context of your message, you are on a cellphone plan that does not include data. If that's true, I will assume you are on the in-market Voice 35 plan. If that's true, then your plan includes unlimited Canada-Wide calling, texting, and PPU (Pay-Per-Use) data. Although this plan is advertised as a "Talk&Text" plan, it actually includes data access too.
Don't like these options? As an alternative, you can use 3rd party apps (not provided by TELUS) which allow you to text, video chat, and send media such as pictures, videos, and audio recording using WiFi. Some great apps to look into are: WhatsApp, Facebook Messenger, iMessage (Apple only), Google Hangouts, or Skype. There are many more to choose from.
Question & Answers
"I don't think I need to have a data plan to be able to use MMS if it is included in my subscription."
"I look at my APN and it was not set up"
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