What is different (if anything) between the state of my sPhone as
delivered to me by Telus and its state when I have set it up again
following a Factory Reset? I presume that 'factory' reset in this case
means the SAMSUNG factory and that anything 'T...
I received a defective iPhone 14 Pro November 15 and I have spent hours
and hours on chat, phone and in-store since it arrived trying to return
my old device which was part of the return it program as well as get my
new iPhone 14 Pro to work. I even ...
I have an iphone 6s that is ancient. Was a customer of Telus for over 40
years, until today. I inserted the sim card from the new carrier and to
my surprise the long paid for (8 years) phone is locked to Telus.Soooo I
tried to chat and all I got was ...
In response to someone’s post similar to my issue. I ordered an iPhone
15 pro online via the app and didn’t get a shipping label either. After
thorough searching I read that I was to pack my phone and go to a Canada
post with the QR code I had in the...
I received a defective iPhone 15. Spoke to Telus around 17th October. I
was told that the handset would be exchanged and to date, no one has
called. I called Telus and Webstore many times but they keep giving
false assurances that someone will call a...
I’m in the most frustrating position at the moment. I’m currently and
have been on the bring it back program. Ordered the iPhone 15 pro max
online, received, using and went to find out how to return my old
device. Never received a shipping label.I vi...
so today went to get a new phone the rep said sorry no one called from
Loyaltee I called today and the rep was really rude from Telus to me 2
times in a row. If I hear her answer again do I right to hang up and
call back to someone else? I hope calls...