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Price Match

Called in to a rep 2 weeks regarding a price match for an iPhone 16. Was told to fill out the price match form and would hear from an agent in 1-3 days. Anyone know how long these usual take?

welly by • Neighbour
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unblock phone number and account

hi Mohammed Ghani Ahmadzai my phone number is blocked and account also my was stolen some one now I am try to unlock my phone number and account I need to make payment arrangement also my telus app is OK but they say pay full amount please help me

Telus making it impossible to replace my eSIM card

i changed my phone number and now Apple requires my new number be attached to the eSIM card, which has to be done through my carrier. So I backed up my phone and assuming there would be no problems verifying like last time, I deleted it. So now I go ...

Price Match - What’s going on???

I went to a Telus store a week before Black Friday because my bring back device was due and asked the employee if I could get a price match if Telus had better deals on Black Friday.The employee said yes and gave me a paper with 2 QR codes on it. One...

Slum by • Organizer
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  • 1 replies
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Return Phone issues

I have been communicating with Telus by phone, text, and i person for the last month, trying to return a Bring it Back phone. After considering Telus' renewal options, we decided to switch to another carrier and return our phone after the 24 month pe...

Gerryt by • Friendly Neighbour
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  • 6 replies
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Price Match request not processed

Phones purchased with Bring it Back on Nov 28 @ $17 a month @ Telus store. Black Friday price changed Nov 29 to $10. Submitted price match requests same day ( 2 phones ) and received text the requests would be processed in 15 days. No response or ack...

52 by • Neighbour
  • 504 Views
  • 8 replies
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30 Year Customer — Complaint

I have been a Telus business customer since 1997, managing 10 lines, 2 watches, and Business Connect services. You would think that kind of loyalty would count for something, but my recent experience has been so frustrating that I am seriously recons...

DanRad by • Neighbour
  • 618 Views
  • 5 replies
  • 1 kudos
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