Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Latest topics

Bring it back

Hi! So my term with Bring it Back is done and I wanted to upgrade from a iPhone 13 Pro to a Samsung S24. Problem is, the girl told me since the back is cracked I’d have to pay $430 to RETURN the phone. Then if I wanted to keep it I’d have to pay the ...

Kenwilli by Just Moved In
  • 3 replies
  • 0 kudos

Resolved! icloud

Does any one know if I cloud should be off if I got I phone 13 its a 124 gig storage thanks

HOTROD2024 by Friendly Neighbour
  • 2 replies
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Invoice viewing

I own a personal/business account where six friends are on my plan. They are supposed to receive an email or text each month with the portion owed by their cell number so they know how much to pay. Any idea how to set that up?


I am still getting calls with blocked numbers going to voice mail I find thisd annoying can telus fix or upo date systerm one a caller blocked from Bell home lines it says caller is not excepting calls from you thanks

HOTROD2024 by Friendly Neighbour
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Bring It Back

I'm so annoyed at this program. I returned my phone 7 months ago and am now just getting charged $300. It's a very misleading program. Now I'm worried as I joined it again. Anyone else had issues?

Leahdi by Just Moved In
  • 1 replies
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price match on new device

i ordered a new samsung s24 ultra 512gb and before i even received the device telus lowered the price. how can i get the price match.

Faisal by Just Moved In
  • 2 replies
  • 0 kudos


I find it quite amazing how you stand behind a wall of non-communication (by this I mean you don’t mean to facilitate interaction). I have been a client of Koodo ( you know, your low-grade offering) for over a decade as a mobile client. Over the cour...

Trade ins

I was given a quote for the phone I sent in the email said it would take 14 days to get me my payment that was back on February 1st 2024 it's now February 28th with no credit and I've sent 5 emails but have yet to get a response any ideas?