Mobility Devices
Forum discussion about TELUS Mobility devices and equipment.
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Calls dropping

I have iPhone 12. The past few months my calls have been dropping more and more. I’ve contacted apple. They ran diagnostics etc. I’ve updated to most recent ios. Telus replaced the SIM card and it continues to happen. I’ve noticed the other day. Anyt...

Kmac66 by Just Moved In
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  • 3 replies
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Resolved! New device

I just upgraded my device online. How long does it take for the device to arrive at my door?

Samuel01 by Just Moved In
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  • 2 replies
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How to show caller ID to only selected people (iphone)

I use my personal phone for work calls and for this reason have my "Show my caller ID" turned off in my iPhone settings. There are a few people I would like to have my caller ID display for. Doing an internet search, it seems that there are some pref...

Gina2 by Just Moved In
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  • 0 replies
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Cant get a device with current plan

Hi All,I just recently joined Telus after porting my Koodo# to another company and got a better offer here. I didn't get a device at the time because my current device is fairly new (Pixel 5). Wanted to see what prices were like for the S21 because I...

Resolved! Lock and Load. Or Unlocked?

Looking to replace my old C3 since "that other company" will be completely shutting down their 2G GSM network at the end of the year. Looking around at various stores, providers, online sellers, etc. for a cheap replacement (don't need/want a Smart p...

Resolved! Apple iPhone 12 Pro Max

I ordered an Iphone 12 Pro Max 128GB Pacific Blue on January 6th, and was told it would take about 4-6 weeks to ship. On the Telus web store it shows shipping is now between 2-3 weeks. Using the order status website I still see between 4-6 weeks. Wil...