Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Latest topics

Account Manager

Can account manager access my call and text log history- in family account? Like to and from calls or texts?

Amankaur by Just Moved In
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  • 2 replies
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Telus Prepaid

There has been an error with our system and we are not able to complete this transaction at this time.Please try again later, or call us at 866.558.2273.We apologize for any inconvenience.Whats with this message? I keep getting it everytime i try to ...

JF1210 by Just Moved In
  • 339 Views
  • 1 replies
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RE: Telus TV plus App

Hi,Can anyone tell me why I keep getting a pop-up with an "ERROR' message on my Samsung S23 when I open my TelusTV app to watch tv? As soon as I click on a show to watch a screen pops up saying, "ERROR" with nothing else but an "OK" button to leave t...

Annaed72 by Just Moved In
  • 401 Views
  • 1 replies
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Resolved! ZTE not accepting landline calls

We just got a ZTE to replace our landline. It will accept only mobility phone calls and when people with traditional landlines phone it says the number has been disconnected.

rwjanail by Just Moved In
  • 645 Views
  • 1 replies
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Telus Mobility Issues

Don't know where to begin, we had a cell from Telus for 2 years, they raised our bill so high we cancelled Telus and went to another company. Since then nothing but problems, Dec 29 called and cancelled our telus mobility service, since it was a cell...

king27 by Just Moved In
  • 496 Views
  • 1 replies
  • 1 kudos

Shipping label

I’m in the most frustrating position at the moment. I’m currently and have been on the bring it back program. Ordered the iPhone 15 pro max online, received, using and went to find out how to return my old device. Never received a shipping label.I vi...

JBru by Just Moved In
  • 476 Views
  • 1 replies
  • 0 kudos