Around Dec 2023, I reported my S21 lost/stolen to a Telus operator. Instead of telling me that Telus does not provide the insurance offered, she sent me a new phone on a new line. Since Dec 2023, I have been paying for 2 contracts and 2 devices. Even...
Suddenly today wifi calling stopped working. I've done all the typical troubleshooting options. is there an outage occurring? When can I expect it to be back up? telus service is almost non-existent where i live, so i rely on the wifi calling capabil...
Very bad battery drain.... Same as my watch ultra.... Is it the networks or the phone its self.....
Hello Monet the last few month ms the cell service in Elmvale Ontario has decreased. It is it hard to have a phone conversation unless you are under wifi. Had something changed? I know swoop recently put services in Elmvale but that is for internet??...
So my bring it back plan ends with Rogers at the end of Oct, and i made the switch to telus due to a great deal, but there is an overlap in services. so i'll ride out my Rogers till end of Oct and pay for a month of telus, still saves me a tonne. I m...
I’ve been with TELUS for over a year, and I am very happy with both the mobile internet and the services, as well as with my home internet. Everything has been perfect. I would also like to mention customer service representative Manal S. As someone ...
Has a sales representative misled anyone else? I was contacted by Telus on August 4th and sold a package that I clarified concisely with the sales agent twice before agreeing to so I could ensure it was better than my provider at the time. I was told...
IF I'M PAYING $15 A MONTH FOR DEVICE CARE, WHY IS IT REQUESTING I PAY $200 FOR A SCREEN REPLACEMENT? IF I HAVE TO PAY REGARDLESS, WHY AM I WASTING $15 A MONTH?
I have been a customer of Telus for over 10 years. For the last several years, they have been sending me text offers to upgrade my device. I took a new job that has a phone incentive for employees so decided to upgrade by accepting a text offer. I or...
Lost phone. Whats the process? Cant find any human help keep getting robots
