Hello! I have a phone that’s contract ended on the 22nd of December and had a bring it back amount attached to it that I was gonna pay off monthly after my contract ended so I can keep the phone but as soon as my first 2025 bill came out the bring it...
I have easy roam on my plan. I don’t want to pay 16$ a day but want to have my phone on incase there is an emergency back home so someone can get ahold of me. If I turn data off and leave my cell service on will I still get charged?
My phone is extremely delayed when receiving 2-factor authentication texts, which has been happening since I set up/connected my new Pixel Watch. Prior to this, I'd receive them pretty much instantly, but now they take up to 10 minutes (at which poin...
Hello to all. I just updated my Telus app this morning on my iPhone 8 running IOS 16.7.10. The app was working perfectly, but now the updated version crashs each time I try and open it.I have tried re-booting the device, deleting and re-installing th...
I purchased google 9 pro through Telus.com - the offer states that I should have received an ultimate accessory package (case, screen protector and charger) with online activation. All i got was my phone.
I have a tablet with a SIM card slot. Currently I move my SIM card from my phone to the tablet if I want to use the phone functions away from my WiFi. Can I get a second physical SIM card that would treat my tablet as a connected device using the sam...
Do I need to dial 011 plus 1 then the 10 digit number to call the US from Canada? Using "1" then the 10 digit phone number has worked before, now the calls just drop, same for the toll-free number.
I ordered an upgrade for my phone on December 31, 2024, as my current plan is set to expire at the end of this month. Unfortunately, I have not received any updates or order details aside from the initial confirmation email. I have repeatedly called ...
I purchased a new iPhone on Boxing Day through the Trade-In program. I've received the new device already, but my order is still being processed, so I've never received the prepaid shipping label. I've called Customer Service soooooo many times that ...
I have a samsung S24 and roughly from July 2024 I have dropped at least 4 or 5 calls per week!!!!! This is absolutely unaccepatble service!!!! My daughter who lives with me, switched to a different proivider and has not dropped a call since. Today is...
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