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RE: Telus TV plus App

Hi,Can anyone tell me why I keep getting a pop-up with an "ERROR' message on my Samsung S23 when I open my TelusTV app to watch tv? As soon as I click on a show to watch a screen pops up saying, "ERROR" with nothing else but an "OK" button to leave t...

Annaed72 by • Just Moved In
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  • 1 replies
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Resolved! ZTE not accepting landline calls

We just got a ZTE to replace our landline. It will accept only mobility phone calls and when people with traditional landlines phone it says the number has been disconnected.

rwjanail by • Just Moved In
  • 274 Views
  • 1 replies
  • 0 kudos

Telus Mobility Issues

Don't know where to begin, we had a cell from Telus for 2 years, they raised our bill so high we cancelled Telus and went to another company. Since then nothing but problems, Dec 29 called and cancelled our telus mobility service, since it was a cell...

king27 by • Just Moved In
  • 276 Views
  • 1 replies
  • 1 kudos

Shipping label

I’m in the most frustrating position at the moment. I’m currently and have been on the bring it back program. Ordered the iPhone 15 pro max online, received, using and went to find out how to return my old device. Never received a shipping label.I vi...

JBru by • Just Moved In
  • 253 Views
  • 1 replies
  • 0 kudos

Unacceptable Trade-In Credit Delay

Beyond frustrated with the extended delay in receiving credit for my trade-in. Following instructions from Telus, I mailed my iPhone 12 Pro Max via Canada Post and it was received by Telus Dec 5, 2023 (Canada Post Tracking confirmed). Jan 23, 2024 fi...

Shenn by • Just Moved In
  • 437 Views
  • 5 replies
  • 0 kudos

Bring it back program with an overbilling.

I have more of a statement and rant about my experience today. Issue called in today- 390$ Bring it back charge on this months bill. Canada post Tracking shows it was received- And notes on TELUS side noting condition. I called today and requested a ...

Cytrex by • Just Moved In
  • 371 Views
  • 1 replies
  • 0 kudos
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