Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

The telus website wont sell me a phone.

I have a phone through the epp program (Canada Post) and am trying to buy a phone but the website wont allow me to.1 hour wait time to talk to a human with godawfull elevator music blaring in my ear or 45 min wait for online chat. Does telus really e...

Very unhappy new cusfomer!

I am a very unhappy new customer who is frustrated because my IPHONE 14 Max pro 256 in gold that I paid for is missing. I wanted to cut off my services with freedom mobile but until now I am paying for another billing cycle because Telus and UPS cann...

Resolved! Stream+

I woke up this morning to 6 emails from Telus saying there were changes to my account and services added. I have 4 devices on my account. Two phones and two iPads. I had stream+ on one phone. Somehow it added the service to the other phone and 2 iPad...

EPP Phone Order "Processed" Status

Hi everyone,Just want to ask and seek help if anyone is facing the same problem as me. I ordered a Samsung Z Flip 4 with an EPP offer (I'm working for Vancouver Coastal Health) online on Jan 1st, 2023. The process was a smooth process and a nice deal...

How to organize a callback from the webstore

I am currently on the verge of cancelling my two mobile lines, both of my house's internet, and my business's account. Telus just cancelled an order that i have had through the EPP since December 6th, and claimed that I requested the cancellation whi...

Resolved! How come I don't get 5G?

I have a Samsung Galaxy S21 Ultra 5G, yet I have never connected at 5G speeds. I'm currently on the Peace of Mind - Unlimited nationwide talk, text, and endless data (20GB High Speed) plan. Is 5G plan dependent?

Calls to Canada

Cannot call home to Canada or receive calls while travelling in Grand Cayman. I do have Easy Roam enabled.please help!

AMJ by Neighbour
  • 1241 Views
  • 1 replies
  • 0 kudos

accessibility

so, I checked devices out and so on I checked prices of plans anyhow on 80 a month and when I want to upgrade, they won't let me keep the 80 a month I was told its Grandfathered. what can I do to fight this thanks?

I phone 12 or upper

I was offered 12 whets better 13 and up some are 10.00 a month and higher thanks? I am on a tight budget. what's the difference on 12 and 13 14 etc?