Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Latest topics

Where can I send a THANK YOU

To Telus Management: I wish I could send you an email but, let this suffice to say how much I deeply appreciate the stance Telus has taken on violence against women today by withdrawing funding for men's hockey from Hockey In Canada. I also would lik...

Resolved! Moving Prepaid Sim Card to Unlocked Phone?

I have a Prepaid Sim card with Telus and I'm looking to upgrade my phone, but I want keep everything the same with Telus (as In I want to remain Prepaid with Telus). Is this as simple as buying a new unlocked phone (from anywhere) and inserting my Si...

pt2112 by Just Moved In
  • 2 replies
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Voice mail to text… audio attachment?

I recently re-joined Telus after being with Rogers for 20 years. (I was previously a Clearnet customer before they were bought by Telus.) One feature I had on Rogers was voicemail-to-text. With Rogers, you would get a transcription of the voice messa...

Darren_ by Just Moved In
  • 2 replies
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Billing issue

I bought new telus service online and i was charged with the connection fees which i was told will not happen if you buy service online by yourself. Second, I haven’t even started my service and i got another bill with another connection fees and an ...

Nav007 by Just Moved In
  • 1 replies
  • 0 kudos

I'm gonna want my time back

Shortly: Telus Device contract Oct 11 2020 - Oct 11 2022Telus Device balance Sept 11 2022 - 0.00Telus bill Sept 18 2022 still charging for the fully paid device. Is this extra charge happening because the contract end-date runs beyond the fully paid ...

Lola by Rockstar
  • 1 replies
  • 0 kudos

why will my iPhone 14 pro max take 4-6 weeks to ship?

I preordered a iPhone 14 pro max 1tb on preorder date at 8:30am, when I was ordering the information was that all preorders for the iPhone 14 pro max model would ship on the 16 but I got an email saying my order would take 4-6 weeks to ship. that's b...