My contract is almost up and I need to “bring back” my devices for upgrade. I want to do it online and avoid the $50 connection fee. How does it work? I pick out the new device and order it. Do I return the old one right away or wait till the new one...
I'm a long haul driver and as the title says, my phone won't receive calls from US numbers while in the US unless the number is in my Contact list. The software on the phone is up to date (iOs 15.7) What setting on my phone is screwing this up and ho...
Hi does Telus keep records of internet/search history for user cellphones? I want to check on my child.
Ordered an iPhone 14 Pro Max two weeks ago. Still not shipped, no tracking number, very infrequent "last updated" on my order number. For a 1,500$ phone, I'd have expected it to be shipped in 3 days or less. What's going on Telus? Says it'd ship in 1...
I recently switched over to a prepaid annual plan - phone only. When I log into my telus phone app - it does not show that I have any plan. How can I track my usage?
To Telus Management: I wish I could send you an email but, let this suffice to say how much I deeply appreciate the stance Telus has taken on violence against women today by withdrawing funding for men's hockey from Hockey In Canada. I also would lik...
Just looked at my first bill. For Some reason there’s 3 numbers (no idea whose the other 2 are) and the bill is 176.10 when I was quoted 85$(+25$ sign up fee) so 110$
I have a Prepaid Sim card with Telus and I'm looking to upgrade my phone, but I want keep everything the same with Telus (as In I want to remain Prepaid with Telus). Is this as simple as buying a new unlocked phone (from anywhere) and inserting my Si...
I recently re-joined Telus after being with Rogers for 20 years. (I was previously a Clearnet customer before they were bought by Telus.) One feature I had on Rogers was voicemail-to-text. With Rogers, you would get a transcription of the voice messa...
I'm currently in the united states and am looking to get an apple watch. Can I ship the watch to the US or will I need to ship to a Canadian address?
