Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Canada Post has lost my daughters phone

My daughter ordered a phone through telus and Canada Post has told her it is lost. She is told she must wait five more business days and they will tell her the next steps. She has been waiting for delivery for over a month. What will Telus do for her...

Resolved! upgrade

i got my iphone 6s 4 months ago and still have 20 remaining balance can i upgrade it to iphone7 since they offor $0 down payment?

she2306 by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Samsung Galaxy Note 8

Are you guys kidding me? I went to sign up for a preorder and it hasnt been 24 hours on sale yet and you have upped the price by $50? The greed at Telus is outstanding!

RichP by Advocate
  • 15 replies
  • 0 kudos

Bixby Update schedule S5

Any plans for an official S5 Bixby update or anyone do the deed independently & sucessfully?

davee3 by Neighbour
  • 2 replies
  • 0 kudos

GPS Tracker Watch with Calling for kids

Hi there, hoping some of this community can help me out. I am looking for a gps tracker with 2 way calling that will work on the Telus network. This is for my 10 year old daughter so i don't want a phone that can be misplaced. I just want to be able ...

mommy by Just Moved In
  • 2 replies
  • 1 kudos


Does Telus have a PVR that displays time ?

jzazss by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Does Rooting S7 Void Warranty of Physical Damage?

I am not sure if I want to root my phone or not, as I do not want to void warranty. I read a lot of online posts, and a lot of them state that because rooting is software-related, it will not void warranty for hardware-related damages. Is this true f...

Resolved! Note 8 Availability

Hello All,Will the Note 8 be offered? Will telus run a pre-order? also has anyone heard of discounts or extras for customers that had their Note 7 taken from them? Thank you,

Note7 by Just Moved In
  • 1 replies
  • 0 kudos

Device Repayment

If your service has been disconnected due to non payment, before your contract is up, can you return your device to Telus to pay off your remaining balance left from your phone?