Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Resolved! GSM unlocked phone

Will a GSM Unlocked phone work with telus? The phone isCompatible with GSM CarriersSupported Bands: LTE 4,5,7, HSPA 1,2,4,5/6 Thanks!

maxblack by Just Moved In
  • 10 replies
  • 0 kudos

Resolved! Ordering Samsung Note 4

How long does shipping normally take? Also, are there certain Telus stores around the GTA that are able to waive device balances since it seems available online for me? I normally do not order devices online and would rather purchase it in-person, bu...

Raine by Organizer
  • 1 replies
  • 0 kudos

Resolved! Text Messages

I think a great idea would be cancel the $5.00 monthly charge for international texts and have this as a value added service to Telus Customers. I could not believe I had to start paying for my texts to the USA at $5.00.month, Canada has one of the h...

Resolved! Areas of Coverage for my iPhone

I live in the GTA and don't have any problems with my service here. I have a cottage in the township of North Frontenac near Northbrook ON. There my service is spotty. I have trouble sending and receiving emails using my data plan. My husband uses a ...

2264 by Just Moved In
  • 2 replies
  • 0 kudos

14 week iPhone 6 backorder??

I'm a loyal Telus costumer who reserved an iPhone 6 on the very first day of pre-orders back in September from one of Telus's corporate retailers. Now, nearly 2 months later, not only has my order not shipped, the latest update says no stock expected...

Resolved! Data & Minutes

Update to suggestion...... Be able to roll over left over minutes & data to the next month on your phone.

Monthly Data Usage

My suggestion is that if you are under your monthly data usage that the remaining get rolled over to the next have already paid for it !!

Lower Complaints?

There's always complaints about any businesses. But have a look at this chart that came out this week. Telus complaints are so low compared to the other major and minor carriers! Is it Koodo or Kudo's??? Provider Accepted complaints in 2013-14 Percen...

xl by CPU Alum
  • 6 replies
  • 0 kudos

iphone 5 wont send texts sometimes. telus, help!

I got an iphone 5 from Telus in September 2013. Over the past year, gradually more and more frequently it has refused to send texts, or has taken a very long time to send texts. This is despite having very good signal. I spoke with a Telus rep who to...

xiaomi hangami

hi i got a factory unlocked xiaomi hungami phone and not showing any service by telus. i done with telus same thing before.but today when i called a customer service rep took always a negative approach and not ready to help me with this. i feel bad a...

moncy by Just Moved In
  • 4 replies
  • 0 kudos