Recent ActivityMost RecentNewest TopicsSolutionsYour television cannot support HDCP (H1001) I turned on my Sony TV today and I received the following flashing warning: Your television cannot support HDCP video over your high definition connection (H1001) This has happened a couple of time...When Will We Get Pure Fibre? I despertaely want to switch from Shaw to Telus. Unfortunately, the Telus site says Pure Fibre not available. Although I do get this message which is somewhat encouraging: Anyone know how I contact ...Stuck on Stingray 🤦♀️ This is on my mother-in-law’s TV. Mine at my own home doesn’t do this. I took a video of the constant redirect back to Stingray if you try to change the channel. I’m trying to help an elderly woman t...TELUS Service Getting Worse Telus doesn't set up your TV boxes anymore. The installer showed up, set up Internet, and said he was leaving. They mail your tv boxes to you. That's a change I was not aware of until it happened. S...SolvedData charges for "data-less" plan I have 2 pre paid phones, both setup with Talk & Text for the kids with no data. Everything has been fine for a few years. Recently noticed the phones were getting topped up $10 every day. Checked t...Smarthome+ not letting me login I’ve been trying over and over again to log into the Smarthome+ app and it literally doesn’t work. It keeps asking you to enable the internet backup then when I do it, it wants me to turn my vpn on. ...Smarthome+ Video viewing on the Web I have an outdoor camera which i can easily view on the Smarthome App, however, I am not permitted to have my cell at work due to security issues, so would like to view the camera on the website. I d...Home Phone Voice Mail Time Off For some time now I have noticed that the time stamp on my voice mails is out by exactly one hour. Can anyone offer an explanation? TIA Pole maintenance gaping hole for fiber to home Critters, water ingress and vandalism will sooner or later compromise my fiber to home service otherwise excellent thus far after 4+ years. The pole connection to a conduit to my strata also looks mo...Roaming I keep getting annoying messages about roaming charges when I am in Canada near the Washington USA border. Is there any place that Telus can be notified when I am in this area (which I am frequently...
