Telus Connect App...
The Telus Connect App will not connect to my router to control wifi devices. This is a must have if you have little people in your house. I can see by other threads that this has been talked about for over a year... can anyone enlighten me to a fix other than accessing the router through a DNS number? Thanks for your time.192.168.1.254 login.
hello, I am trying to port forward, but the problem is that I cannot access the 192.168.1.254 site as I do not have the admin password for my the access hub. Going into 192.168.1.41 just brings me to my boosters options and I have no way of port forwarding. I am wondering how I am able to find the admin password of the access hub. should I try taking the plastic covering off? Is the password for the access hub hidden inside of it? What other option to retrieve the password do I have?
Possible to Halt Billing After 2 Year Contract?
Hey, so I am under a 2 year contract for my wifi. I want to close my account immediately once the 2 year contract is done because Telus is trying to open an AI data centre in my city. I don't want my money going to them anymore but can't afford the contract closure fee. Has anyone does this before or should I just call near the completion of the contract? Thank you!
Multiple Telus Wifi Boost 7 setup
I got upgraded to new Telus setup with NAH and Wifi Boost 7 booster. Everything is working great except that my 2nd Wifi boost 7 wont work. Its connecting fine and forms a mesh network with the Primary but none of my wireless devices will connect to it. I have tried multiple ways of connecting: Primary-boost and Secondary-boost connected to NAH. Both boost-7 are green and show excellent connectivity and zero issues. Primary-boost connected to NAH and Secondary-boost connected to Primary-boost 2.5G port. Both are green and show excellent connectivity and zero issues. However, none of my laptops, phones, tablets, other IOT devices will connect to the secondary-boost. I called Telus and this is what i am told Telus has upgraded their systems which does not allow them to add a 2nd boost-7 devices for their customers anymore. so if the customer has 2x Telus-Wifi-Boost-7 and even if they form a mesh network and are green, the 2nd one wont work. Customers are now being pushed to use Telus Wifi Plus to get better coverage and pay $10/month for that service. Very disappointed in this. See screenshot of my connectivity below.
TELUS routing issue to game servers VPN should not be necessary
Hi TELUS, I believe I am experiencing a routing/peering issue on my connection. My local network is stable, but latency to many servers including game servers is higher than what other TELUS users report. Across multiple users on the same ISP I see two routing outcomes: Some users get: ~18 ms Seattle ~33 ms Chicago Others including me get: ~1 ms Edmonton ~5–7 ms Calgary ~56 ms Seattle ~57 ms Chicago ~75 ms Los Angeles ~78 ms Dallas I confirmed this with 2 users on each path, suggesting this may be due to IP pools or upstream routing differences. Using a VPN reduces Seattle latency to ~18 ms, matching the lower latency users. The VPN routes through Zayo, suggesting a better path exists but is not used by default. Traceroutes show TELUS is stable (~1–26 ms), but latency increases by ~30 ms at a Seattle transit hop (e.g. NTT). I have tried basic troubleshooting (rebooting router) with no change. Setup: TELUS fibre, wired Ethernet, TELUS NAT Testing: in-game latency, ping, traceroute Seattle, WA (128.116.115.0/24) → ~56 ms Los Angeles, CA (128.116.116.0/24) → ~75 ms Chicago, IL (128.116.48.0/24, 128.116.84.0/24) → ~56 ms Dallas, TX (128.116.95.0/24) → ~78 ms Ashburn, VA (128.116.102.0/24) → ~74 ms Location: Edmonton, Alberta Here are some images of Traceroutes.
