USING TELUS BOOST 7 WITH TELUS 6E ROUTER
I recently moved into a new house where i have the telus boost 7 router connected to the NAH on the main floor. I have my older telus 6E wired via ethernet (also connected to NAH) down to my basement to help with poor network downstairs. Am i able to operate both routers as a standalone router with separate SSID, without creating a mesh? I am looking to set them up with separate SSIDs so that my devices don't keep on switching between wifi7 & wifi 6E networks. Appreciate any information on how to get this networked as i like. Thanks.
Unknown Credit Adjustors Bill Long After Canceling Account
I had an account with Telus Internet and transfered it over to a friend back in 2023. Now, just this year, I got notice that my apparently unpaid account had been transferred over to credit adjustors and officially have a hit on my credit record. Finding a way to contact Telus to get more information has been a nightmare since I no longer have access to this account.
Telus IP address blocked due to AUP violation on SMTP client.
Hi, I'm trying to troubleshoot an issue where a residential family member using Telus Internet can't seem to send smtp emails through Thunderbird on a Windows PC. The user has a Shaw.ca address and can receive emails, but recently started getting the following error when sending mail: I checked the IP address and it shows on Spamhaus's PBL. The SMTP mail settings show he's using STARTLS auth with a username/password and I don't see any compromise of the PC. I suspect there's an IP in that range that was actually compromised as shows on SpamHaus: "66.222.208.0/20 is listed on the Policy Block List (PBL)" Is there a way to get Telus to get this Ip off the list, or is there a way to get a new IP address? The DHCP release on the router and shutting off for 10+ hours didn't work. Thanks.Linking a Koodo account
Hello! Has anyone been able to successfully link a koodo account to their Telus account through the Telus website? Or even see the option to do so ANYWHERE? Telus internet clearly advertised a discount for existing Telus OR Koodo mobile customers when I signed up a year or so ago. The option to link a Koodo account however has never existed anywhere. You can only link Telus accounts. Schockinly the discount was of course never provided. They keep promising they would fix it but I am still dealing with this and even a year later there is still no way for a customer to link a koodo account. It feels very much like a scam and like they should not have advertised a discount that is impossible to get????
TELUS Home Services Support Guide
Here's some quick access to common support topics for TELUS home services. Optik TV Issues watching Optik TV? Add/Change channel subscription online or on your TV Reboot your PVR / STB Optik TV Green welcome screen Adjust your guide to show only subscribed channels How to order PPV Issues with Stream+ Internet Retrieve your Wi-Fi password TELUS Connect Wi-Fi app (control, manage, and pause your Wi-Fi network) How to set up a 2.4 GHz network on a 5 GHz TELUS Hub modem Learn about dual-band (2.4 GHz & 5 GHz) networks Why do I have no internet connection? Step by step troubleshooting Slow internet speeds? Step by step troubleshooting Wi-Fi connection issues? Optimize Your Online Gaming Experience Internet Speed Troubleshooting Troubleshoot your Boost Wi-Fi Internet data usage explained Wi-Fi speed and coverage explained How to restart your modem Slow internet on Smart Hub Weak signal on Smart Hub Home Phone How can I block spam calls to my landline/home phone? Manage voicemail settings online Why do I have no dial tone? Misc. When is PureFibre coming to my area? Is there an outage in my area? What offers do you have for tv/internet/home phone? How do I move my home services? How do I set up and manage pre-authorized payments? Additional Help Search our support database Visit our communityforums Contact us via Facebook Check our Service Status page When to Contact TELUS Your issue isn't resolved by the above guides Complex service changes or issues Technical support needed Billing questions Service moves or transfers
Issue with 5G SSID saying password incorrect on iPhone 15 pro/plus after typing it correct
I turned my smartsteering off for my modem since it was causing issues with the wifi turning on and off on both my pc laptop and my 15 pro and 15 plus iPhones. Splitting the bands helped out with the wifi a lot but my 15 pro and 15 plus were connecting to the 5G band for a few days after splitting the bands but since yesterday are not connecting to the 5G and keeps saying incorrect password even though I keep inserting the correct password. Also my ASUS Pc laptop was not connecting to the 5G either saying connected but no internet. Both devices work fine when connected to 2.4 though as well as my laptop is showing connected and secured for the 2.4G. Currently the 2.4G is only connected to my downstairs tv (my modem is placed upstairs). The 5G is connected to my upstairs tv and is working fine on it also my father has the latest 17 pro max and is on 5G and has never had any problems that i have had on my phone. Also the 5G is connected to my Apple laptop and I also have and old iPhone 5C that also has no problems with connecting to 5G. So this issue is only happening with the two iphone 15 series models and my PC laptop. 24 hours later from last night to tonight it still says incorrect password on my 15 series phones when trying to connect to the 5G. Is there a way to fix? the 2.4 one is the network ive been connecting these 3 devices to for the time being.Help me understand the MoCA port on the Arcadyan NH20A and optimize my network topography
So my NH20A has a MoCA port, and it's connected to an RG-6 cable in the structured media enclosure. The PVR is connected to the ECB6250 via Ethernet, and the other end of the adapter is connected to the Coax port in the wall. Is it possible to plug a switch into the ECB6250 so that I'll have additional Ethernet ports for WiFi or wired connections? If this doesn't work, can I swap the ECB6250 with this? https://www.amazon.com/Adapter-High-Speed-Ethernet-Streaming-KB-M3-02/dp/B0DMFLBZZ5/ref=mp_s_a_1_1 Since the NH20A has a MoCA port, I'm assuming I won't need a MoCA adapter for it. I'm assuming I'll just need a MoCA adapter for the rooms where I'll need internet and TV. If the room already has a Coax port and the TV works through it, then I'm assuming it's just plugging in the gear for internet and no other configuration is required? What are the specs of the NH20A's MoCA port? Is it capable of 2.5GbE? What is the maximum number of adapters it'll support in the mesh? If I want all of my STBs hardwired, can I use MoCA adapters to do that and keep port 2-4 of the NH20A free for other uses? Then I'll bridge port 1 for another router. What do you guys think of this topography?
