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Iamfelicia's avatar
Iamfelicia
Neighbour
24 days ago

PSA to everyone having tech difficulties

Please dont waste your time waiting for a callback or sit on hold for an hour to speak to someone. If you're experiencing constant audio and channel problems.

Just follow these simple steps:

Restart your wifi and TV box once a month. This will save you a headache trust me (dont trust me). Call them and speak to the manager 

 

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Thanks for sharing these tips. Regular restarts are definitely a helpful way to keep equipment running smoothly and clear up minor connection issues.